CRIMINAL INFORMATION SYSTEMS TECHNICIAN

Shift Assignment 11:00 p.m. - 7:30 a.m. Must be flexible to work various shifts, including nights, holidays and weekends. 24/7 operations. Primary Responsibilities Administrative Support: Read and understand different criminal charges and documents; perform various administrative duties as needed. Data Entry and Maintenance: Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports. Data Retrieval and Analysis: Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports. Security and Compliance: Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols. Collaboration: Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs. Qualifications Technical Skills: Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry. Attention to Detail: Ability to accurately input and verify data. Problem‑Solving: Strong problem‑solving and analytical skills. Communication Skills: Effective communication skills, both written and verbal. Security Awareness: Understanding of data security protocols and best practices. Criminal Justice Knowledge: Basic knowledge of criminal justice principles and procedures. Stress Tolerance: Ability to work under pressure and handle sensitive information. Preferred Qualifications Previous experience working in a Records Unit or Booking Unit. Experience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.). Additional Considerations Requires an extensive background check. Shift Work: May involve working non‑standard hours or shifts, as required. All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment. Minimum Qualifications High school diploma or GED required; supplemented by one year of GCIC experience, preferably in a Records or Booking Unit or directly related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. License or Certification Required Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within the first 90 days of employment. Specific Knowledge, Skills, or Abilities Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer. Essential Functions Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks; Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail; Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport; Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals; Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures; Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e‑mail, or other systems and software; and operates general office equipment as necessary to complete essential functions. Performs other related duties as required. Equal Opportunity It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation. #J-18808-Ljbffr Fulton County, GA