Associate Project Manager
$65.1k - $104.16kFull-time
ABB Inc
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:
Service Team Leader __ In this role, you will have the opportunity to coordinate assigned aspects of Electrical Preventative Maintenance (EPM) projects. Each day, you will support managing and executing the project by completing administrative tasks within assigned workflows. You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process. The work model for this role is: Remote Key Responsibilities 1. Project Planning & Performance
Service Team Leader __ In this role, you will have the opportunity to coordinate assigned aspects of Electrical Preventative Maintenance (EPM) projects. Each day, you will support managing and executing the project by completing administrative tasks within assigned workflows. You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process. The work model for this role is: Remote Key Responsibilities 1. Project Planning & Performance
- Conduct analysis of planned vs. actual project performance.
- Prepare materials and assist in project reviews.
- Maintain and adhere to billing plan milestones.
- Control documentation accuracy and consistency per agreed procedures.
- Develop and maintain relationships with key customer contacts and contractors.
- Manage the complete lifecycle of customer deliverables, including scheduling contractors and ensuring work completion.
- Maintain customer satisfaction and identify new business opportunities.
- Track financials, issue POs, process change orders, and manage invoicing.
- Review and process quotes for cost-effective solutions.
- Build and improve assigned account scorecards.
- Research and order materials, coordinate with contractors, customers, and suppliers, and handle returns.
- Utilize the company's service platform to monitor and track progress.
- Ensure schedule flexibility (including weekends/nights) with limited travel to customer sites.
- High school diploma/GED required; Bachelor's degree preferred.
- Minimum 3 years experience in customer service, account management and/or project support, with demonstrated success in building relationships.
- Construction project management experience preferred, with ability to manage complex deliverables and timelines.
- Excellent customer service skills, attention to detail, and motivation to achieve high customer satisfaction.
- Strong analytical and problem-solving ability to define issues, collect data, draw conclusions, and implement solutions.
- Familiarity with electrical and mechanical services or willingness to learn technical aspects quickly.
- Adaptability in fast-paced, changing environments, with skill in handling ambiguity and conflict resolution.
- Proven coordination and communication skills to align internal teams and customers, meeting unique requirements.
- Candidates must already have work authorization that would permit them to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Vacancy posted 6 days ago
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