Senior Business Intelligence Analyst (Lending Analytics)

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.As part of the originations forecasting team within Lending Analytics, the Senior Business Intelligence Analyst will lead reporting and analytics and insights for various portfolio originations including Cards, Consumer, Education Lending and Business Solutions. The Sr BIA will help to craft originations forecasts for major Lending portfolios using internal and external strategic considerations and present these to senior leaders. Support and quantify impact of business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques as well as presentations.This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE100 Best Companies to Work For 2025Yello and WayUp Top 100 Internship ProgramsComputerworld Best Places to Work in ITNewsweek Most Loved Workplaces2025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in AmericaMilitary Times 2025 Best for Vets EmployersBest Companies for Latinos to Work for 2025Forbes 2025 America’s Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.Bachelor's Degree in Business Administration, Statistics, or related field5-7 years of experience in big data analysis and business intelligence reportingIntermediate to advanced skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and wordsStrong knowledge and understanding of Lending products and processes in a financial services/banking context Advanced skill using business intelligence applications and/or cloud services including Tableau/PowerBI and ADO/Databricks to develop dashboards for senior leaders and business partnersAdvanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysisAdvanced skill in complex data manipulation across multiple tablesEffective data integration, cleaning and validation skillsStrong skills communicating data analysis and visualizations to nontechnical and senior audiencesSkill with data analysis tools and programming languages such as Python, RResearch skillsInterpersonal skillsAdvanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendorsDesired QualificationsMaster’s Degree in Business Administration, Statistics, or related fieldAdditional InformationHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526Support Lending’s Annual Financial Planning (AFP) exercise by driving originations analytics and insights into members and products via internal and external data sources. Create dashboards and advanced reporting focusing on understanding the multitude of factors that influence originations including competitive environment, member personas and behavior, propensity for application for one/various products, engagement via channels over membership lifetime. Help create member and portfolio insights that could be used in forward-looking models to project originations.Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performanceIdentify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisionsDevelop, maintain, and manage advanced reporting, dashboards, and BI solutionsProduce actionable reports that show key performance indicators, identify areas of improvement and ability to pinpoint early indications of deviation from expectations to be able to surface for leaders, Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiativesCommunicate findings and insight to stakeholders including leaders and provide business strategy recommendations for optimizing business performanceProvide reporting solutions and respond to ad-hoc report requests within the business areaCreate specifications for reports and analysis based on business needs and required or available data elementsBuild working relationships with team members and subject matter expertsLead small projects and initiatives, including quarterly or annual AFP refreshesFull timePosting Date: 2026-08-09