SVP CHIEF EXPERIENCE OFFICER
Charter Oak Federal Credit Union
Job Description
Job Description
Chief Experience Officer
Charter Oak Federal Credit Union is seeking an accomplished, forward-thinking Chief Experience Officer (CXO) to help shape the future of member experience, community engagement, and sustainable growth. This executive leader will bring proven credit union leadership, strong retail and operational experience, and a marketing-minded approach to building meaningful relationships with members, employees, and the communities we serve.
As a key member of the Executive Leadership Team, the CXO will champion a deeply member-centric culture—one that delivers consistent, seamless, and highly personal experiences across every channel. This leader will unite member service delivery, deposit operations, and marketing to ensure every interaction reflects Charter Oak’s commitment to service excellence, trust, convenience, and member well-being.
Working in close partnership with the CEO, CLO, and fellow executive leaders, the CXO will combine data, member feedback, market insight, and operational discipline to advance Charter Oak’s strategic priorities. The ideal candidate will be energized by the opportunity to grow membership, deepen engagement, strengthen the Charter Oak brand, and expand our impact as a trusted community institution.
This is an opportunity for a visionary leader to join a strong community Credit Union and help define the next chapter of Charter Oak’s growth—strengthening service, deepening trust, and ensuring every member experience reflects our commitment to improving lives and building stronger communities.
Equal Opportunities Employer Veterans/Disabled.
$26 - $30 per hour
...Restoration Crew Chief We are the nation's largest ServiceMaster franchise company and we have an opening in our New London, CT... ...for this position starts at $26$30 per hour (negotiable based on experience) PLUS COMMISSION! Benefits Include: ~ Medical, Dental,...SuggestedBase plus commissionHourly payServiceMaster Restore DSI
New London, CT1 day ago$18 - $19 per hour
...About the Role Dynamic leader ready to shape the customer service experience in a fast-paced support environment? Conduent is expanding its Support Team, and we’re looking for a Contact Center Supervisor to lead and inspire a team of customer service professionals. If...SuggestedHourly payRemote workWork from homeFlexible hoursConduent
New London, CT4 days ago$22.25 - $28.05 per hour
...Night Crew Chief The Night Crew Chief is responsible for providing an exceptional customer experience by presenting and ensuring the freshest quality product. Night Crew Chief's obtain this through overnight supervision of all functions in the grocery areas including...SuggestedHourly payFlexible hoursNight shift- ...Job Title : Surface Warfare Officer Category / Component : Officer • Both Overview Surface Warfare Officers lead at sea by managing... ...inspections, certifications, and deployments. What to Expect Experience high tempo deployments and underway periods interspersed with...SuggestedApprenticeshipWork at officeWorldwide
US Navy
Groton, CT4 days ago $20k
...the American Association of Nurse Anesthetist Council on accreditation of Nurse Anesthesia Programs. Prefer clinical working experience as a CRNA within the given specialty/service line recommended, but none required. APRNs, PAs, CRNAs and CNMs are required to be...SuggestedFull timeWork experience placementImmediate startRelocation packageFlexible hoursShift workNight shiftAfternoon shiftYale New Haven Health
New London, CT2 days ago$20 - $23 per hour
...Security Officer & Supervisor Location: Groton, CT Pay: $20-23 Availability : Thursday - Saturday & Every other Wednesday... ...paced environment & Customer service Security or relevant experience (Preferred) CT Guard Card (Preferred) We help make your...Weekly payLocal areaWorldwideFlexible hoursSecuritas
Groton, CT14 hours ago- Job Title Job Description Duties You will determine alternatives to procurement procedures for proper completion of contracting assignments. You will inspect completed contract work to identify deficiencies that require correction. You will monitor contractor...Contract workFor contractors
US Navy
New London, CT1 day ago $20 - $25 per hour
...20/hr - $25/hr, this role not only allows you to advance your career but also makes a real impact on product quality and safety. Experience a relaxed yet high-performance culture that values integrity and encourages you to grow. You'll be surrounded by dedicated professionals...Full timeFlexible hours- ...-for-profit organization. The successful candidate will be the chief administrator, working in close partnership with the Board of Directors... ...will have a minimum of four years' of senior leadership experience, with a preference for those with a background in health care...Flexible hours
- ...Qualifications Bachelor’s Degree required, advanced degree preferred Experience in healthcare, life sciences, or biopharma in a business... .... Proficient in Salesforce or similar CRM platforms; Microsoft Office Suite experience required. Ability to travel up to 40% for client...Work at officeImmediate startFlexible hoursShift work
Syneos Health Inc
Groton, CT3 days ago - ...organizational skills, attention to detail, sound judgment, and the ability to manage multiple priorities while maintaining confidentiality and professionalism. Equal Opportunity Employer Veterans/Disabled Job Function: Administrative & Office Support #J-18808-Ljbffr...Work at office
Chamber of Commerce of Eastern Connecticut
New London, CT4 days ago $70k - $80k
...from campaign execution to social and content support. Requirements What We’re Looking For Required Three to six years of marketing experience, with hands‑on work across the website, email automation, and project management. A digital‑forward generalist, not a single‑...Mystic Seaport Museum, Inc.
Mystic, CT8 days ago$120k - $140k
...and blood draws at the island's medical office. FIMS also coordinates physical therapy,... ...entities. The Executive Director will be FIMS' chief administrator while working in close... ...Ideal Candidate Desired Background and Experience: A minimum of four years of senior leadership...Full timeSeasonal workCurrently hiringWork at officeLocal areaRemote workFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SVP CHIEF EXPERIENCE OFFICER. Be the first to apply!
