Senior Enterprise Help Desk & Escalation Lead
Business Management Associates, Inc
A management consultancy is seeking a Senior Help Desk & IT Support Specialist to provide advanced Tier II and III technical support for enterprise levels. You will manage end-user issues, facilitate hardware/software troubleshooting, and support Active Directory and Microsoft 365 platforms. The ideal candidate has over 20 years of experience in IT support within large regulated environments and will play a critical role in maintaining system reliability. Required qualifications include relevant degrees and various Microsoft certifications. #J-18808-Ljbffr Business Management Associates, Inc
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