Treasury Operations Manager

Treasury Operations Manager

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

This role provides an opportunity to lead key Treasury Operations activities supporting the Treasury Operations leadership. The Treasury Operations Manager is responsible for overseeing daily cash management, funds transfer operations, correspondent bank account administration, and liquidity-related operational processes to ensure the Bank meets its financial obligations in a timely, accurate, and controlled manner. The Manager will lead a team responsible for daily Treasury Operations activities, including funds transfers, cash positioning, bank account administration, payment processing, reconciliation support, and issue resolution with internal and external business partners. The role will also drive process improvements, automation initiatives, and operational efficiencies while maintaining a strong control environment. In addition, the Manager will support Treasury technology initiatives, including enhancements to existing systems and participation in future Treasury Management System implementations. The Manager serves as a first line of defense leader within Treasury Operations and is responsible for ensuring procedures, controls, and documentation are maintained and executed effectively. The role requires close collaboration within Treasury and cross-functionally with Accounting, Compliance, Risk, Legal, Technology, and external banking partners to support Treasury activities within established policies, regulatory requirements, and governance standards. This role can be located in our Salt Lake City, UT office or our Sterling, VA office. Our Sterling, VA office has a planned move to Arlington, VA in Fall 2026.

Demonstrate strong knowledge of Treasury Operations, cash management, payments, liquidity management, and bank account administration. Lead and develop a team while fostering a culture of accountability, collaboration, and continuous improvement. Execute operational processes accurately and efficiently while maintaining a strong focus on risk management and internal controls. Analyze financial and operational data to identify trends, resolve issues, and support decision-making. Manage multiple priorities in a fast-paced environment with appropriate escalation of risks and issues. Identify opportunities to streamline processes, strengthen controls, and leverage technology solutions and automation. Build effective working relationships across departments and with external banking partners. Support audit, regulatory, compliance, and risk management activities through effective documentation and control execution.

Minimum Education, Skills and Experience Required Bachelor's degree in Finance, Accounting, Economics, Business, or a related field. 5-10 years of Treasury Operations, cash management, banking operations, or related financial services experience. 2+ years of people leadership, supervisory, or team lead experience. Experience with cash positioning, wire transfers, bank account management, payment operations, and operational controls. Strong understanding of internal controls, risk management, and governance practices. Advanced proficiency in Microsoft Excel, Word, and PowerPoint. Experience utilizing financial systems, general ledger platforms, databases, and reporting tools. Strong analytical, problem-solving, organizational, and communication skills.

Preferred Education, Skills and Experience MBA, Master's degree, or equivalent advanced education. Certified Treasury Professional (CTP), CFA, CPA, or comparable professional certification. Experience with Treasury Management Systems (Kyriba, GTreasury, FIS Quantum, or similar). Experience with process automation, data analytics, SQL, Power BI, Alteryx, or similar reporting tools. Experience supporting audits, regulatory examinations, SOX controls, and operational risk management programs. Banking or financial institution Treasury experience preferred.