Desktop Imaging Engineer (L3)(Independent Contractor-1099) - Dublin, California

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. About the Role We are seeking a highly skilled Desktop Imaging Engineer (L3) with strong expertise in enterprise imaging, SCCM administration, and modern device management. The ideal candidate will lead imaging engineering initiatives, provide Tier 3 support, and design scalable deployment solutions across enterprise environments. This role requires deep technical knowledge of Microsoft deployment technologies, operating system deployment (OSD), BitLocker management, and automation using PowerShell. Key Responsibilities Lead day-to-day administration and optimization of enterprise imaging environments Design, build, and maintain Bare Metal, In-Place Upgrade, and Feature Update OSD Task Sequences Develop and manage driver packages, Boot WIM images, and ADK configurations Troubleshoot complex imaging failures including driver conflicts, system file errors, and BSOD during deployments Provide Tier 3 technical support for imaging and SCCM-related issues Implement and manage BitLocker encryption using task sequences and scripts Generate reports using Excel and provide insights to stakeholders Create and maintain SOPs and technical documentation Collaborate with customer technical teams and internal delivery teams Provide technical guidance and mentoring to SCCM teamsrt> Participate in desktop application management and deployment initiatives Technical Expertise Required SCCM client installation and troubleshooting Remote control support Boundary configuration and network design CMG (Cloud Management Gateway) & CDP understanding Network inventory management Windows installation and upgrade strategy design Security & Encryption Experience deploying and managing BitLocker via task sequences and scripting Hands-on experience with Microsoft BitLocker Administration and Monitoring (MBAM) Strong PowerShell scripting expertise Working knowledge of VB scripting and SQL queries Operating Systems Windows Server 2012, 2016, 2019 Extensive experience in log file analysis and troubleshooting Driver-related troubleshooting and blue screen error resolution Imaging failure root cause analysis Core Competencies Strong analytical and problem-solving skills Ability to work independently with minimal supervision Team-oriented mindset Commitment to continuous learning and technical upskilling Preferred Certifications (Good to Have) Microsoft Certified: Modern Desktop Administrator ITIL Foundation #J-18808-Ljbffr Axiom Technologies