Data Entry Specialist

Customer Data Management (CDM) / Data Entry Specialist

The Customer Data Management (CDM) / Data Entry Specialist plays a critical role in maintaining accurate, high-quality customer and contract information across all internal systems. This fully onsite position is based at the corporate office in Stuart, FL. You will review, interpret, and enter contract details, create and update customer accounts, validate data for accuracy, and ensure consistency across multiple platforms. In this high-volume, metrics-driven environment, you will support more than 100 locations and work closely with the CDM team, QA reviewers, and leadership to meet accuracy, efficiency, and quality targets.

Responsibilities

• Create, modify, and maintain customer accounts in internal systems.
• Review, interpret, and accurately enter contract information into the appropriate platforms.
• Process customer setup changes, including updates to account details and contract terms.
• Review and work from documents such as contracts, pricing sheets, and equipment transmittals.
• Manage case queues and prioritize work to meet daily and weekly productivity goals.
• Complete daily data integrity updates to maintain accurate and consistent records.
• Run and work reports to verify data accuracy and identify discrepancies.
• Investigate and correct system errors to ensure clean, reliable data across platforms.
• Collaborate closely with QA reviewers and team members to achieve and maintain accuracy targets.
• Handle a high volume of data entry transactions with strong attention to detail and quality.
• Work across several screens and systems simultaneously to complete tasks efficiently.
• Demonstrate ownership of assigned work and follow through on issues until resolution.
• Participate in structured training and apply feedback to continuously improve performance.
• Contribute to a supportive, collaborative team environment focused on accuracy and service.

Essential Skills

• High level of accuracy and attention to detail in data entry tasks.
• Strong data entry skills, with the majority of daily work (80%+) focused on data entry.
• Proficiency with Excel for reviewing, organizing, and updating data.
• Ability to type efficiently while maintaining high accuracy.
• Strong critical thinking skills to interpret contracts and resolve data discrepancies.
• High School Diploma or equivalent required.
• Approximately two years of related work experience.
• Strong organizational skills with the ability to manage a high daily workload.
• Ability to multitask and work across several screens and systems at once.
• Strong written and verbal communication skills.
• Customer service mindset focused on supporting internal and external stakeholders.
• Ownership mentality and strong work ethic in a metrics-driven environment.

Additional Skills & Qualifications

• Associate's degree preferred.
• Previous experience entering contract information is a plus.
• Experience with JDE (JD Edwards) is beneficial.
• Customer service experience is helpful for internal and external interactions.
• Strong general communication skills to collaborate effectively with team members and QA reviewers.
• Interest in building skills in contracts, data management, and CRM systems.
• Desire for career mobility within a stable, growing organization.
• Comfort working in a high-volume, accuracy-focused office environment.

Work Environment

This is a fully onsite role based at the corporate office in Stuart, FL. You will work in an office-based, air-conditioned environment as part of a seven-person Customer Data Management team that includes data entry specialists, a reviewer/assigner, and QA specialists. The team operates in a high-volume, metrics-driven setting with a strong emphasis on accuracy, efficiency, and quality. The structured training schedule runs from 8:00 AM to 4:30 PM, followed by a regular schedule of 8:30 AM to 5:00 PM. The environment is collaborative and supportive, with clear processes, a two-week formal training program, and opportunities to develop skills in contracts, data management, and CRM systems.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart, FL.

Application Deadline

This position is anticipated to close on Jun 9, 2026.