Customer Service Associate

Associate Client Order Coordinator (Document Processor) Monday Friday 11am-8pm On-Site Wilmington, DE If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefitspaid time off, medical, dental, and 401(k) plans, just to name a few. We're hiring a Associate Client Order Coordinators for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business Some of the things you'll be doing: Reviewing and processing legal documents Completing data entry of customer information Fulfilling customer orders with various jurisdictions Sending accurate results to customers in a timely manner Problem solving issues related to customers and documentation Provide excellent customer service to internal and external customers Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? Ability to work in a fast-paced environment Attention to detail Strong comprehension and critical thinking skills Superb organizational and time management skills Ability to navigate quickly across multiple systems Strong Computer skills Effective written and verbal communication skills Preferred Qualifications: Transactional or administrative experience (reviewing and evaluating documents) Business to Business Customer Service Experience Legal Compliance experience Proficiency with Microsoft Office Why Work with CSC? At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. CSC is a great place to work with smart and dedicated people. We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.