Director, Global Commercial Operations, Revenue Capture

Changing lives. Building Careers.Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.The Director of Commercial Sales Operations Revenue Capture will lead a global team of managers and analysts responsible for optimizing revenue capture, price contract management, and order release to ensure timely invoicing. This role is pivotal in supporting the Sales organization with data-driven tools to guide pricing and contracting decisions, while driving end-to-end contract compliance and margin capture. The Director will partner closely with corporate accounts, product divisions, and cross-functional teams to deliver proactive planning, insightful analytics, and operational excellence.SUPERVISION RECEIVEDGlobal Head of Commercial OperationsSUPERVISION EXERCISEDLeads a team of managers and analysts in Commercial Operations in the Revenue Capture – Price Contracts and Order Release team.KEY RESPONSIBILITIESRevenue Capture & Order ManagementOversee processes to clear orders efficiently, removing price and credit holds to ensure timely invoicing.Drive KPI development and monitoring to support billing practices in consignment order management.Lead initiatives to collect consignment order purchase orders and optimize consignment workflows.Pricing & Contract ManagementManage the end-to-end price process, ensuring contract compliance and margin capture execution.Support Sales teams with contextual, insightful analytics to inform pricing and contracting decisions.Partner with corporate accounts to proactively plan GPO and IDN contract renewals.Lead teams through the pricing approval process and provide transparent reporting.Analytics & Decision SupportDeliver advanced analytics that empower global product divisions to make informed commercial decisions.Develop and maintain data visualization tools and dashboards to support strategic planning.Integrate external advanced data sources (e.g., ECRI) to enhance market intelligence.Leadership & CollaborationLead and mentor a team of managers and analysts, fostering a culture of continuous improvement.Drive business process optimization, workflow mapping, and operational rigor across functions.Collaborate with Accounts Receivable, Customer Service, Finance, Marketing, and Sales to align commercial operations.KEY COMPETENCIES:Strategic Leadership – Ability to set vision, inspire teams, and drive alignment across global commercial operations.Commercial Acumen – Deep understanding of revenue capture, margin optimization, and contract compliance in a regulated industry.Analytical Expertise – Skilled in leveraging advanced analytics, data visualization, and external data sources to deliver actionable insights.Process Optimization – Proven track record in workflow mapping, continuous improvement, and driving operational efficiency.Cross-Functional Collaboration – Strong ability to partner with Accounts Receivable, Customer Service, Finance, Marketing, and Sales to achieve shared goals.Decision Support – Expertise in building tools and frameworks that enable data-driven pricing and contracting decisions.Compliance & Rigor – High attention to detail and commitment to maintaining compliance in pricing, contracting, and revenue processes.Communication & Influence – Exceptional ability to communicate complex analytics clearly and influence stakeholders at all levels.Change Management – Skilled in leading teams through transformation, driving adoption of new systems, and embedding best practices globally.Customer-Centric Mindset – Focused on supporting sales and corporate accounts with proactive planning and responsive solutions.·KPI & Performance Management – Ability to define, track, and act on key performance indicators that support billing, consignment order management, and revenue captureQUALIFICATIONS:Bachelor’s degree in Business, Finance, or related field; MBA or advanced degree preferred.12+ years of progressive experience in commercial sales operations.Proven leadership experience in commercial sales operations within a global medical device or healthcare company.·Strong commercial mindset with a high degree of compliance and operational rigor.·Demonstrated ability to drive KPI development, billing practices, and consignment order management.·Exceptional communication, collaboration, and stakeholder management skills.SYTEMS TOOLS AND EQUIPMENT USEDProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)..Experience with Power BI, Oracle, Model N, and Consignment Order Management SW (preferably MoveMedical).Expertise in Salesforce.com and external advanced data sources (ie. ECRI).Knowledge of data visualization tools and analytics platforms.DISCLAIMERThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.#LI-NN1Salary Pay Range:$166,750.00 - $228,850.00 USD SalaryOur salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Additional Description for Pay Transparency:Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, Employees are eligible for the following Total Rewards | Integra LifeSciencesIntegra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices:EEO Is the Law | EOE including Disability/Protected VeteransIntegra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at View email address on click.appcast.io Agency SubmissionIntegra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate’s name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.Integra - Employer Branding from Integra LifeSciences on VimeoSummaryLocation: US-NJ-Princeton-100-Headquarters; US-xx-xx-NA-Home OfficeType: Full time