HVAC Service Project Manager

Job Description

Job Description

Job Title : HVAC Service Project Manager
Job Location : Elkridge MD
Operating Company: Hobbs & Associates
FLSA Status : Exempt
Salary Range: $60,000-$70,000

About:
Hobbs & Associates - A member of the AIR Control Concepts family.
Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. 

Check out our website : Hobbs & Associates

Description: 
We are looking for a Service Project Manager to coordinate project activities, including simple tasks and larger plans. Under the guidance of the Service General Manager, you will manage schedules, arrange assignments and communicate progress to all team members. Service Project Manager responsibilities include preparing action plans, analyzing risks and opportunities and gathering necessary resources. For this role, you will work with a team of service technicians and salespeople so good communication, and collaboration skills are essential. You will manage service quotes and projects from proposal to fulfillment and coordinate with accounting for billing.
Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments.

Essential Duties and Responsibilities:
To succeed in this role, a Service Project Manager must demonstrate advanced organizational ability, strong problem-solving skills, and a commitment to customer satisfaction. Core responsibilities include:

• Breaking projects into doable tasks and set timeframes and goals
• Creating and updating workflows
• Conducting risk analysis
• Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps)
• Preparing and providing documentation to internal teams
• Retrieving necessary information (e.g. user/client requirements and relevant case studies)
• Tracking project expenses
• Monitoring project progress and addressing potential issues
• Coordinating quality controls to ensure deliverables meet requirements
• Measuring and reporting on project performance
• Acting as the point of contact for all participants
• Building and maintaining strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Coordinating with internal teams to ensure efficient scheduling and follow-up.
• Contributing to the team and company by stepping in where needed.

Experience and Requirements:

• Work experience as a Project Manager, Service Coordinator or similar role preferred
• Knowledge of project management software (e.g. Trello or Microsoft Project)
• Strong communication and customer service skills with a professional, team focused mindset.
• Solid organization and time-management skills

Benefits:

• We offer a competitive and comprehensive benefits package, including:
• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.   

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