Employee Benefits Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team. The Account Manager supports the Account Executive by assisting in the day-to-day management of client accounts. This role involves coordinating client communications, executing account strategies, and ensuring the delivery of high-quality services. The Account Manager acts as a liaison between clients and internal teams to meet client needs and drive satisfaction. How You Will Contribute: Client Management: Assist in managing client accounts, ensuring timely and effective communication. Address client inquiries, issues, and requests with a focus on providing excellent customer service. Prepare and deliver client presentations, reports, and updates under the guidance of the Account Executive. Build and maintain positive relationships with clients through regular communication and proactive problem-solving. Support Account Executive in developing account strategies and identifying opportunities for account growth. Project Coordination: Coordinate and track project timelines, deliverables, and milestones. Collaborate with internal teams (e.g., Account Executive, benefit administrator, sales) to ensure projects are executed according to client specifications and deadlines. Monitor project progress and provide regular status updates to clients and Account Executive. Administration Support: Maintain and organize account files, documentation, and records. Prepare meeting agendas, take meeting minutes, and follow up on action items. Assist in the preparation of proposals, contracts, and invoices. Vendor Management: Manage relationships with benefits vendors and service providers. Employee Support: Provide guidance and support to employees regarding benefits-related questions and issues. Conduct benefits orientations and workshops to enhance employee understanding and engagement. Develop and deliver communication materials to educate employees about their benefits, options and changes. Skills & Experience to be Successful: Required: Minimum of high school diploma or general education degree (GED) 1-2 years of experience in account management, client services, or related fields. Florida Life & Health Insurance license (2-15) with 30 days of hire Valid driver’s license Proficient with MS Office Suite and Excel Organizational, verbal, and written communication skills. Ability to maintain a high level of confidentiality. Travel may be required Preferred Associate’s or Bachelor’s in a business or financial related discipline or experience in lieu of degree Professional designation Minimum typing speed of 40 to 50 words per minute Agency Management System knowledge Pay Range 31.25 - 31.25 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. #J-18808-Ljbffr