Assistant Housekeeping Manager
Hilton Worldwide Holdings
Description Join our amazing team at the beautiful Grand Naniloa Hotel, a DoubleTree by Hilton, as an Assistant Housekeeping Manager. An assistant housekeeping manager in a hotel supports the daily operations of the housekeeping, laundry, and public spaces departments to maintain high cleanliness and brand standards. Responsibilities • Operations & Scheduling: Oversees daily room turns, assigns cleaning staff and inspection zones, and adjusts real-time staffing based on hotel occupancy and VIP arrivals.
• Inspections & Quality Control: Conducts routine room and public area inspections to ensure compliance with brand standards, safety regulations (such as OSHA), and sanitation policies.
• Team Leadership: Assists in interviewing, hiring, training, coaching, and managing the performance of room attendants, laundry staff, and supervisors.
• Inventory & Supplies: Manages linen par levels, guest amenities, chemical stock, and equipment maintenance, reporting repair needs to the engineering department.
• Guest Relations: Addresses guest complaints, special requests, and lost-and-found items promptly. Qualifications • Education & Experience: Typically requires a high school diploma with at least 1-2 years of housekeeping or supervisory experience in hospitality, or a 2- to 4-year degree in hospitality or hotel management.
• Technical Skills: Familiarity with property management systems and Microsoft Office.
• Inspections & Quality Control: Conducts routine room and public area inspections to ensure compliance with brand standards, safety regulations (such as OSHA), and sanitation policies.
• Team Leadership: Assists in interviewing, hiring, training, coaching, and managing the performance of room attendants, laundry staff, and supervisors.
• Inventory & Supplies: Manages linen par levels, guest amenities, chemical stock, and equipment maintenance, reporting repair needs to the engineering department.
• Guest Relations: Addresses guest complaints, special requests, and lost-and-found items promptly. Qualifications • Education & Experience: Typically requires a high school diploma with at least 1-2 years of housekeeping or supervisory experience in hospitality, or a 2- to 4-year degree in hospitality or hotel management.
• Technical Skills: Familiarity with property management systems and Microsoft Office.
Vacancy posted 1 day ago
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