HUMAN RESOURCES ASSISTANT

Description

Forward Corporation is a fifth-generation family-owned and operated Michigan company that has been in business for 100 Years. Known primarily for its 29 Shell and Marathon Convenience Stores, Forward’s brand portfolio has grown to include over 50 Subway Restaurants, Super 8 Hotels, a LumberJack Lodge, The LumberJack Restaurant in West Branch, and Ideal Party Stores of Bay City. Forward Corp. also owns and operates Forward Energy, a home-heating business, and T.R. McTaggart, a custom screen print and embroidery business. Forward Corp. is headquartered in Standish, MI, and proudly employs over 700 Michigan residents across the state.

We are seeking a motivated, dependable, and detail-oriented Human Resources Assistant to join our corporate HR team.

The ideal candidate will have strong computer skills, experience with Human Resources Information Systems (HRIS), excellent organizational abilities, and the initiative to independently manage responsibilities. We are looking for someone who enjoys solving problems, takes pride in accuracy, and follows through on responsibilities without constant direction.

Key Responsibilities

HRIS & UKG System Support

• Assist with the daily administration and maintenance of our UKG Pro HRIS system.
• Maintain accurate employee information across HR, benefits, payroll, recruitment, and onboarding systems.
• Troubleshoot system issues, research solutions, and work toward resolving problems independently.
• Generate reports, audit employee data, and identify opportunities to improve processes.
• Assist employees and managers with UKG questions, system navigation, and technical issues.

Human Resources Administration

• Support daily HR operations, recruitment, onboarding, and employee record management.
• Respond to employee questions and assist with benefits-related matters and payroll.
• Maintain accurate and confidential employee records.
• Take ownership of assigned responsibilities, ensuring accuracy, timely completion, and appropriate follow-up.
• Anticipate department needs, identify priorities, and proactively address issues.

Benefits & Payroll Support

• Support benefit enrollments, changes, and employee communications.
• Assist with maintaining accurate benefit records and reconciling information.
• Assist with payroll data verification, employee changes, and related inquiries.
• Provide administrative support for various HR and benefits projects.

Qualifications & Preferred Skills

• Previous experience in Human Resources, payroll, benefits, or a related administrative position preferred.
• HRIS experience strongly preferred; UKG Pro experience is a significant plus.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Exceptional attention to detail, accuracy, and organizational skills.
• Demonstrated initiative, accountability, and ability to take ownership of responsibilities.
• Ability to work independently, prioritize tasks, and meet deadlines with minimal supervision.
• Strong analytical and problem-solving skills.
• Ability to remain calm, professional, and solution-focused when managing multiple priorities or unexpected challenges.
• Excellent communication skills and a positive, collaborative approach to teamwork.
• Ability to maintain strict confidentiality.
• An associate's or bachelor’s degree in Human Resources, Business, Accounting, or a related field preferred.

What We Offer

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Additional employee benefits
• Opportunities for professional development and growth

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.