Hospice Administrative Assistant

Team Assistant & Volunteer CoordinatorAt Transitions Hospice, we don't just manage care — we protect dignity, comfort, and the moments that matter most. We've reimagined hospice to be something different: compassionate, unhurried, and built around the whole person. That means every detail handled with care, every volunteer placed with purpose, and every team member supported so they can focus on what matters most — the patients and families counting on us.If you're an organized, people-first professional who wants your work to mean something beyond a to-do list, this is your role.What You'll DoAs Team Assistant & Volunteer Coordinator, you'll be the operational backbone of your branch — keeping clinical teams organized, records accurate, and our volunteer program thriving. Your day-to-day includes:Office & Clinical SupportSupporting staff with scheduling, faxing, phone calls, and day-to-day requestsPerforming data entry of patient information and keeping medical records current through timely uploadsTracking, uploading, and receiving signed orders and plan of care documentationSubmitting discharge paperwork, CTI orders, and county-specific coroner forms upon admission or dischargeScheduling Face-to-Face encounters with NP/MD and maintaining spreadsheets for auditingAssisting with medical record requests and processing missed visits and coordination notesMaintaining temperature logs for refrigerators containing medicationsEnsuring new hires have supplies ready on their start date, coordinated with HR and ITIDG Meeting SupportAssisting the QA RN and clinical leadership in preparing for IDG team meetingsServing as scribe during IDG meetings to ensure thorough and accurate documentationVolunteer Program ManagementDeveloping and maintaining a volunteer training and orientation program in collaboration with the Manager of Volunteer ServicesRecruiting, educating, and selecting volunteers through a minimum of three formal recruitment sessions per yearEstablishing volunteer service needs in partnership with patients, families, and the full hospice care teamSupervising and evaluating volunteers in a timely and supportive mannerMaintaining current volunteer personnel files and monthly program statisticsCoordinating ongoing support and education meetings for the volunteer teamRepresenting Transitions Hospice volunteer services to individuals and community groupsParticipating in budget preparation and quality improvement activities as neededWhy Choose Transitions Hospice?At Transitions, no role is behind the scenes — every team member is part of the care. Our Team Assistants and Volunteer Coordinators are the glue that holds our branches together, making sure our clinical teams can focus on patients and our volunteers feel valued and prepared. We invest in the people who invest in our mission.Ready to join us? Apply todayBenefits We OfferCompetitive salaryMedical / Dental / Vision Insurance plansLife Insurance401(k) matchingCompany EquipmentPaid Time OffRequirementsWhat You BringBachelor's degree in an applicable field preferred; advanced degree in Human Services or equivalent experience a plus2+ years of experience in a healthcare settingHospice and/or volunteer coordination experience preferredStrong attention to detail with excellent organizational and documentation skillsComfortable working independently and collaboratively across clinical and administrative teamsCompassion for patients, families, and volunteers navigating end-of-life care