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Case Manager

Socket

Socket.dev is seeking a dedicated customer service operations specialist to resolve complex customer issues through research and thorough analysis. You will review, process, and close service requests while meeting KPIs and contributing to a positive work environment. Ideal candidates have prior customer service experience, strong problem-solving abilities, and proficiency in Microsoft 365 apps. Collaboration with back-office teams and the ability to lift light inventory are part of the role. #J-18808-Ljbffr

Vacancy posted 6 hours ago
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