Director, Customer Operations Utilities
Veolia
A leading environmental services company in New Jersey seeks a Director of Customer Operations to provide strategic leadership for customer service and operations. This role focuses on creating exceptional customer experiences, managing billing and collections, and ensuring compliance with regulatory standards. The ideal candidate has extensive leadership experience, strong analytical and communication skills, a degree in business, and familiarity with customer information systems. Competitive salary and comprehensive benefits package offered. #J-18808-Ljbffr
$180k - $210k
...Resource Page Benepass Listed on Inc. Magazine's Best Workplaces of 2023 The Role We are seeking a strategic and operationally strong Senior Director of Customer Experience to lead and scale Benepass’s Customer Experience organization. This leader will oversee two core...SuggestedFor contractorsRemote workWork from homeFlexible hours- ...A leading outdoor and software company is seeking a Director of Customer Operations to lead and scale their Customer Support team. This role involves enhancing operational excellence, team performance, and customer satisfaction. The ideal candidate should have extensive...SuggestedRemote work
$110k - $130k
...helping you thrive here. We believe our team, as well as the outdoors, is for everyone. The Role Campspot is seeking a Director of Customer Operations to lead and scale our Customer Support organization. This role will have direct oversight of the customer support team...SuggestedCasual workRemote workFlexible hours- ...Watershed is seeking a senior operator based in New York to lead strategy and operations for its Customer organization. The role involves designing the operating model, managing retention and expansion forecasting, and driving operational excellence. The ideal candidate...Suggested
- ...Role Summary The Director of Partner & Customer Operations will lead the Customer Success organization while owning day-to-day management of key external vendors and partners. This role sits at the intersection of customer experience, operations, and partner performance...SuggestedContract work
$135k
## Director, Underwriting & Customer Service Operations - P&CApplyremote type: Remotelocations: Remote USA: Ohio Remote: Austin, TX: Michigan Remotetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104761**Company Overview**FOCUS provides cloud-based...Temporary workImmediate startRemote workFlexible hours$233k - $270k
...is seeking a Client Value Partner in New York to lead customer value strategies within the Utilities & Energy sectors. The role requires over 15 years of... ...industry experience, focusing on transforming customer operations through the Celonis Process Intelligence Platform. As...$233k - $270k
...are looking for a Client Value Partner, Utilities & Energy—a seasoned industry executive... ...between energy transition strategy and operational excellence. You will act as the primary... ...organization. You will move beyond standard customer success to link Celonis capabilities to...Full timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...scale, we empower the world’s largest utilities to pinpoint risks, optimise investments... ...complex project management, high‑touch customer success and strategic consulting. This... ...recommendations under pressure. You can do this for operational and organisational challenges as...Contract workShift work
$125k - $155k
...A technology company specializing in grid management is seeking a Customer Success Manager to manage and grow relationships with utility customers. The ideal candidate will have over 7 years of experience in customer success within the electric utility sector. Key responsibilities...$85.09k - $114.4k
...NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables... ...at scale. About the role Our Enterprise Customer Success Managers pick up where our... ...businesses of all types - field services, utilities, long-haul transportation, school buses,...Full timeRemote workFlexible hours$90k - $120k
...Trovata is creating the enterprise access, utility, and distribution layer for the future... ...the role Our team is growing! In this Customer Success Manager role, you will be part of... ...collaboratively across pillars of CS, Sales, Operations, Product, Engineering, and Trovata...Remote workHome officeFlexible hours- ...) Travel Travel as needed to meet with utility customers across the U.S. (up to ~40%) Position Overview... ..., SLA-driven service offerings that operate within a shared-risk partnership model.... ..., with a focus on executive and director-level leaders within utility operations...Contract workRemote workWork from home
- ...and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and... ...seeking an experienced Program Manager to join the Customer Success Operations team. In this role, you will support a critical function or...Temporary workRemote work
- ...Project Manager (Defense & Offshore – Customer Projects) GE Vernova’s Power Conversion... ...systems to meet the electrification needs of utilities and industries. With a focus on power... ..., managing, and controlling day-to-day operational aspects of projects, adapting to...Remote workRelocation package
$105k - $156.5k
...the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Senior Manager, Customer Operations will oversee a team of 4-8 Site Managers and their respective deployments. This role is responsible for defining and driving...Contract workFor contractorsFor subcontractorWork at officeImmediate startRemote workFlexible hours$90k
...Customer Service Manager – Operations & Experience Location: Houston, TX Employment Type: Full-Time Compensation: $90,000+ annually + performance-based bonuses Overview Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency...Full timeShift work$145k - $160k
...Job Description:JD Power is seeking a Senior Manager, Customer Success Operations to serve as the senior architect of our CS operational infrastructure and the operational engine behind our renewal and retention motion. This is a high-scope, high-accountability role for...- ...function of this role is to provide excellent customer service and portray credibility and... ...in 2014, we are the established,core utility providerof analytics and optimization tools... ...Arrangement The Company currently operates on a 2‑3 flexible model, meaning there will...Full timeWork at officeWorldwideFlexible hoursWeekday work
- ...Director, Customer Operations Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Hundreds of enterprise customers - including 90+ of the Fortune 500 - rely on our Customer Success, Sustainability Advisory & Services, and...Work at officeRemote work
$175k - $250k
...Applied Labs, Inc. is seeking a Head of Customer Operations to build and lead customer support for its partner ecosystem. You will define support obligations and design scalable support models, ensuring a high-quality support experience for millions of users. The ideal...$121.32k - $194.22k
...business performance and transformation. Job Description The Client Operations department manages client-specific operational tasks across... ...and provide a critical foundation for the agency. The Director, Client Operations will join a dynamic and growing team dedicated...Temporary workFreelanceWork at officeFlexible hours- ABM is seeking a Director of Operations - Client Services to oversee all aspects of facilities management while ensuring exceptional customer service across the airport operation at Terminal B, LaGuardia Airport. This role oversees a diverse portfoli
- At the intersection of tech and finance. Opportunity in all directions. Find City, state, country #LIFEATBNY Connect with us: WHAT MAKES YOU UNIQUE MAKES US BETTER We understand your unique perspective leads to inventive ideas and cutting-edge approaches. This is why our...Remote workFlexible hours
- Eatal is seeking a Senior Manager of Customer Care to lead their digital customer support and reputation management efforts. This Full... ...time role requires 6+ years of experience in customer care or operations and at least 3 years of management experience. The position is...Full time
$87.63k - $140.21k
Job Summary As a Manager, Residential Solar Customer Operations, you will lead a fast‑paced, customer‑focused operations team responsible for... .... Experience in residential solar or a related energy/utility industry required. Experience working with third‑party or nearshore...Full timeWork at office$220k - $300k
...sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s...Work at officeLocal areaFlexible hoursShift work- ...twentysix is on the lookout for a Customer Success Manager to ensure clients achieve their business objectives through dedicated support. This position requires managing client accounts, leading support teams, and solving challenges effectively. The ideal candidate will...Remote work
- ...Join to apply for the Customer Success Operations Manager role at Cyera . Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose‑built for the cloud era, Cyera’s...Temporary workWork at officeRemote work
$110k - $120k
...improve the lives of working Americans. About the role The Customer Success Operations Manager builds and operates Branch’s scaled Customer... ...Develop proactive education initiatives to increase feature utilization Continuously analyze campaign performance and refine outreach...Remote workHome officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Customer Operations Utilities. Be the first to apply!
- senior customer service manager New York, NY
- customer advocacy manager New York, NY
- insurance customer service manager New York, NY
- customer onboarding manager New York, NY
- director customer care New York, NY
- customer retail manager New York, NY
- customer service account executive New York, NY
- manager customer success team New York, NY
- customer success manager csm New York, NY
- senior manager customer experience New York, NY

