Dental Patient Relations Coordinator

Dental Patient Relations Coordinator - Magnolia Endodontics

We are looking for an experienced, dedicated, and self-motivated Dental Patient Relations Coordinator to join our growing endodontic specialty practice. This is an opportunity for someone who is looking for more than a job. We are seeking a career-minded individual who wants to become an important part of our team, grow professionally, and build a long-term career in endodontics.

Our front office is an essential part of the patient experience. From the first phone call to the completion of treatment, our patients should feel welcomed, informed, and cared for. The ideal candidate understands the importance of professionalism, attention to detail, communication, and follow-through.

What We're Looking For

We are looking for someone who is:

• Experienced: Previous dental front office experience is required; experience in a specialty practice is strongly preferred.
• Dedicated: You take pride in your work and are committed to doing your best every day.
• Self-motivated: You recognize what needs to be done and take initiative without waiting to be asked.
• Dependable: Your team can count on you to follow through and take ownership of your responsibilities.
• Career-minded: You are looking for a long-term opportunity where you can learn, grow, and advancenot simply a position to hold temporarily.
• Patient-focused: You understand that patients may be nervous or uncomfortable and know how to provide a reassuring, compassionate experience.
• Professional: You communicate clearly and professionally with patients, referring dentists, coworkers, and insurance companies.
• Organized: You are comfortable managing multiple priorities while maintaining accuracy and attention to detail.
• Team-oriented: You enjoy being part of a close-knit team and understand that everyone's role contributes to the success of the practice.

Schedule: Full Time, Monday - Thursday 8am - 4pm Friday 8am - 12pm

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Answer phones and assist patients with questions and concerns.
• Schedule and coordinate consultations and endodontic treatment.
• Communicate with referring dental offices regarding patient referrals and appointments.
• Verify insurance benefits and assist patients with financial options available.
• Present treatment plans and explain financial expectations clearly and professionally.
• Maintain accurate patient records and documentation.
• Coordinate patient flow and work closely with the clinical team.
• Provide excellent customer service throughout the patient's experience.
• Follow up on outstanding tasks, appointments, and patient needs.
• Maintain an organized and efficient front office.
• Contribute to a positive, professional, and team-oriented practice culture.

The Person Who Will Thrive Here

We want someone who takes ownership. Someone who doesn't simply complete a checklist, but notices when something needs attention and takes the initiative to handle it. Someone who understands that consistency, reliability, and attention to detail matter. Most importantly, we are looking for someone who wants to grow with our practice.

If you are an experienced dental receptionist who is motivated, dependable, professional, and looking for a long-term career opportunity in a specialty practice, we would love to meet you. We are not looking for someone who is simply looking for their next job. We are looking for someone who is looking for their next career home.

We Offer

• Competitive Compensation
• Comprehensive Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off & Paid Holidays
• Flexible Spending & Health Savings Accounts
• Life & Disability Insurance
• Employee Assistance & Wellness Programs
• Additional Voluntary Benefits
• And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $16-$18 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

Specialized Dental Partners