Express Lube Advisor

Express Lube Advisor

Pay: $60,000 - $84,000/annually (depending on performance)

Scheduled: Full-time

Helping satisfied customers drive away with a smile on their face is what we do—join a team focused on earning customers for life!

Lithia Toyota of Redding is seeking a motivated Express Lube Advisor who is passionate about customer service and automotive care. This role is a key part of our service team, ensuring customers receive a best-in-class service experience from start to finish.

As part of Lithia & Driveway, the largest automotive dealership group in the nation with over 300 locations, we offer a positive team environment, career growth opportunities, and a commitment to providing customers with an honest, simpler experience.

Why Join Us?

• Competitive performance-based pay
• Full-time, stable employment
• Career growth opportunities within Lithia Motors
• Supportive, team-oriented work environment
• Opportunity to work with a trusted Chevrolet dealership

Responsibilities:

• Greet customers in a friendly and professional manner
• Identify, confirm, and help resolve customer concerns
• Act as the main point of communication between customers and technicians
• Ensure technicians clearly understand customer needs
• Clearly explain needed and recommended services or repairs to customers
• Create and manage repair orders accurately and efficiently

Qualifications:

• Strong communication skills
• Effective time management and organizational abilities
• Ability to type efficiently to enter repair orders
• Basic computer skills and cost calculation knowledge
• Valid driver's license with an acceptable driving record

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earning range for this position is $60,000.00 to $84,000.00, which includes commissions on (Commissions –Ex: "Individual Sales and/or Individual Gross Profit", "Department Net") and/or bonus opportunities such as (Bonuses –Ex: "Parts Gross Achievement, Manufacturer Approvability"). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentives as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).