Bilingual Customer Service/Sales Agent

Job Description

Job Description

Essential Duties and Responsibilities

• Sales
• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Position is full time
• Other duties as assigned

Qualifications/Requirements

• Computer literate desired from basic to intermediate skills
• Bilingual (English/Spanish) is required
• Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience

• High School Diploma
• Previous customer service experience is helpful

#SALES

REQ. 822331015

FRED LOYA INSURANCE

Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 12 states and expanding

Company Description

FRED LOYA INSURANCE\r\n\r\nFred Loya Insurance, a leading provider of no-hassle auto insurance since 1974\r\nRated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones\r\nCurrently doing business in 12 states and expanding