Certified Medical Assistant

Job Description

Job Description

Job Title: Certified Medical Assistant

Job Description

This role provides compassionate clinical and administrative support in a setting focusing on women’s health, obstetrics, gynecology, reproductive medicine, and fertility. The Certified or Registered Medical Assistant greets and rooms patients, supports providers with patient intake and documentation, and ensures accurate and timely entry of information into the electronic health record. The position requires strong organizational skills, the ability to manage a steady patient flow, and the resilience to work in a high-pressure clinic where outcomes may sometimes be difficult.

Responsibilities

• Greet patients in a courteous and professional manner and escort them to examination rooms.
• Conduct patient intake, including verifying information, obtaining basic histories, and preparing patients for providers in a women’s health setting.
• Document patient information accurately and completely in the electronic health record (EPIC).
• Stock examination rooms and triage areas with appropriate medical supplies, ensuring rooms remain clean, organized, and ready for use.
• Monitor inventory levels, perform supply inventories, and reorder medical supplies as needed to maintain adequate stock.
• Schedule patient appointments with providers, including initial visits, follow-up visits, and residents’ clinics where appropriate.
• Call patients to remind and confirm upcoming appointments and assist with rescheduling as needed, including patients on the bump list.
• Prepare patient charts for the next day, including creating new patient charts, filing and pulling charts, and ensuring all necessary documentation is present.
• Check charts for required referrals and authorizations prior to patient visits to support smooth clinic operations.
• Prepare charge tickets and related documentation to support accurate billing and visit documentation.
• Collaborate with other medical assistants and providers to manage patient flow, typically supporting 16 patients in the morning and 15 in the afternoon.
• Assist in a multi-provider environment, working with 3 to 5 providers and another medical assistant to coordinate daily schedules and patient care.
• Handle higher-pressure situations in an clinic, maintaining professionalism and composure when patient outcomes may not be positive.
• Perform other related duties as assigned to support clinic operations and patient care.

Essential Skills

• Certified or Registered Medical Assistant credential.
• Ideally 1+ years of experience in women’s health, including areas such as obstetrics, gynecology, reproductive medicine, or fertility.
• Proficiency with electronic medical records, specifically EPIC.
• Strong computer skills and the ability to quickly learn and navigate clinical software systems.
• Ability to accurately document patient information in an electronic health record.
• Experience performing patient intake and supporting clinical workflows in an outpatient setting.
• Capacity to handle higher-pressure situations in a clinic, including managing emotionally challenging scenarios.
• Excellent interpersonal skills with an outgoing and friendly demeanor when interacting with patients, families, and staff.
• Strong organizational skills to manage chart preparation, scheduling, and supply inventory.
• Effective communication skills, both verbal and written, to coordinate with providers, staff, and patients.

Additional Skills & Qualifications

• 1+ years of women’s health experience preferred.
• CPR certification preferred.
• Experience in OB/GYN, reproductive medicine, or fertility clinics is highly desirable.
• Demonstrated ability to work collaboratively with multiple providers and another medical assistant in a busy clinic.
• Comfort working with patients and families in sensitive and sometimes emotionally challenging situations.
• Strong attention to detail in preparing charts, verifying referrals and authorizations, and managing charge tickets.
• Customer service orientation with a focus on providing compassionate, patient-centered care.

Work Environment

This position is based in a busy clinic that focuses on women’s health, OB/GYN, reproductive medicine, and fertility. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role may require occasional travel, typically less than once per week. Patient volume is steady, with an average flow of approximately 16 patients in the morning and 15 patients in the afternoon, supporting 3 to 5 providers and working alongside another medical assistant. The clinic uses EPIC as its electronic medical record system and relies on a variety of standard medical supplies and equipment in exam rooms and triage areas. Team members wear scrubs, and the dress code requires conservative, solid-color scrubs. The team works collaboratively to provide supportive, compassionate care.

This is a Contract to Hire position based out of Virginia Beach, VA.

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Virginia Beach,VA.

This position is anticipated to close on Jun 4, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.