Branch Manager
Truly Nolen
Branch Manager
ID: TN-16301-26
Posted: 8/19/2026
Location: Tucson, AZ USA
Lead. Grow. Make an Impact.
In this role, you won't just manage-you'll coach, develop, and inspire both service and sales teams while ensuring operations run efficiently and customers receive top-tier service. If you're someone who can balance leadership, accountability, and strategy, this is your opportunity to step into a high-impact role. What You'll Do
- Lead & Develop Teams - Conduct daily team check-ins and ongoing coaching
- Train, mentor, and hold team members accountable to performance standards
- Build a culture focused on teamwork, customer service, and results
- Drive Performance & Growth
- Set and achieve sales and production goals
- Analyze performance metrics and forecast for growth
- Own branch profitability and operational success
- Optimize Operations - Design and manage efficient service routes
- Ensure teams have the tools, materials, and equipment they need to succeed
- Maintain strong alignment between service and sales teams
- Resolve customer concerns and retain accounts
- Visit customers and job sites to ensure quality and satisfaction
- Identify and correct service issues while improving processes
- Be Hands-On - Step in to support field operations when needed
- Perform technician duties during staffing gaps or high-demand periods
- Conduct vehicle inspections and manage chemical inventory
- Build & Manage Your Team
- Hire and onboard new team members
- Anticipate staffing needs and maintain a strong pipeline
- Support continuous development through training and feedback
- Proven leadership experience with the ability to coach, motivate, and hold teams accountable
- Sales or sales management experieince
- Strong communication and customer service skills
- Ability to make tough decisions and manage conflict effectively
- Highly organized with strong time management and attention to detail
- Comfortable using Microsoft Office and CRM systems
- Basic math and measurement skills
- Valid driver's license with an acceptable driving record
- Ability to obtain required certifications and licenses
This is a hands-on leadership role requiring both office and field work. You should be comfortable:
- Working indoors and outdoors in varying weather conditions
- Lifting up to 50 lbs and performing physical tasks (climbing, crawling, bending, etc.)
- Entering confined spaces such as attics or crawl spaces
- Wearing protective gear and safety equipment as required
- Opportunity to lead a high-performing team
- Direct impact on business growth and customer success
- A dynamic role where no two days are the same
- Ongoing training and professional development
- Comprehensive Beneftis plan: medical/dental/vision, 401k, PTO
Be a part of a team that makes a difference to the lives we touch!
Apply to position
Learn more about Truly Nolen
Vacancy posted 3 days ago
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