Assistant Manager

Who We Are We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction and providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results and contributing to the success of our organization. Responsibilities Develop Servant Leadership by putting people and the restaurant first. Create memorable guest experiences. Maintain the balance between a high-quality employee and guest experience and achieving financial goals. Welcome new team members and provide the training needed for their roles. Lead inspiring team huddles that motivate and inform the team. Ensure team members receive ongoing training and coaching. Build the capability of shift supervisors and prepare them for their next level. Consistently thank the team and celebrate success. Coach brand service behaviors by training, observing, providing feedback, and celebrating. Monitor speed of service to ensure delivery of guest expectations. Ensure the restaurant is welcoming and clean. Ensure product quality and operations standards are consistently delivered. Partner with the Restaurant General Manager and team to create action plans to improve guest metrics. Review sales and scheduling to ensure QSC (Quality, Service, Cleanliness) is met. Ensure accuracy of daily numbers, cash handling, and HACCP logs. Review inventory efficiencies to create product orders. Evaluate and implement cost controls. Monitor people charts and production planning and make necessary adjustments. Create and monitor schedules and manage new team members on‑boarding process. Implement action plans to address employee needs and operational assessments. Qualifications High school diploma or equivalent. Minimum 1–2 years of supervisory experience. Excellent guest service skills. Ability to work in a fast‑paced environment. Effective communication with guests and team members. Ability to resolve issues in compliance with Burger King standards. Ability to motivate employees, resolve conflicts, and make hard decisions. Available to work all shifts, including open, close, weekends, and holidays. Benefits Scholarship Fund Program providing scholarships ranging from $1,000 to $50,000 for employees, their families, and high‑school seniors. Burger King emergency fund providing short‑term financial assistance for emergencies related to natural disasters, illness, fires, or other unexpected events. Discount program offering savings on items such as glasses, hearing aids, weight‑loss programs, step trackers, shoes, and more. Provider finder/cost estimation tool for locating in‑network providers and estimating costs. Wellness program where points earned for step goals can be redeemed for wellness‑related items. Pregnancy planning tool that helps track fertility, baby growth, milestones, and more. Location: 74 Plaistow Road, Haverhill, Massachusetts 01830 We are an equal opportunity employer #J-18808-Ljbffr