Manager of Marketing Communications

Manager Of Marketing CommunicationsThe Manager of Marketing Communications owns Confluent Health's brand voice, narrative, and communications strategy across internal and external audiences. This role ensures Confluent Health's story is told clearly, consistently, and credibly through brand messaging, executive communications, internal alignment, and external storytelling. This role serves as the brand steward and communications lead for Confluent Health, partnering closely with marketing leadership, executives, HR, and cross-functional teams to translate strategy into clear messaging and coordinated communications. The Manager of Marketing Communications enables other marketing teams with frameworks, guidance, and standards while maintaining strong quality control and narrative consistency.Key ResponsibilitiesBrand & Messaging LeadershipOwn and evolve Confluent Health's brand voice, tone, and messaging frameworksEnsure consistent application of brand standards across all communications and channelsTranslate Confluent Health's mission, vision, and strategic priorities into clear, compelling narrativesServe as the primary steward of Confluent Health's brand story across internal and external audiencesInternal & Executive CommunicationsLead internal communications strategy to support culture, alignment, and organizational changeSupport executive communications including announcements, talking points, and leadership messagingPartner with HR and leadership on internal messaging, engagement, and culture initiativesEnsure communications are timely, clear, and aligned across the organizationExternal Communications & Thought LeadershipLead brand-level external communications including announcements, brand storytelling, and PR contentOversee development of press releases, brand statements, and key messaging materialsSupport thought leadership content for executives and subject-matter expertsEnsure external communications reinforce Confluent Health's positioning, credibility, and valuesContent & Communications ExecutionOversee development and execution of brand and communications content across email, social, internal platforms, and external channelsLead editorial planning and communications calendarsReview and approve content to ensure quality, consistency, and alignment with brand standardsEnable other marketing teams with messaging frameworks, copy guidance, and brand resourcesTeam Leadership & Cross-Functional CollaborationLead, mentor, and develop marketing communications team membersManage workflows, priorities, and quality standards across communications deliverablesCollaborate with Events, Channel, Creative, and Product Marketing teams to ensure alignmentServe as a trusted communications partner to stakeholders across the organizationPerformance Awareness & Continuous ImprovementMonitor engagement and effectiveness across communications channelsUse insights to refine messaging, formats, and channel approachesDocument best practices and continuously improve communications processes and governanceQualificationsBachelor's degree in Marketing, Communications, English, or a related field, or equivalent experience 6+ years of experience in marketing communications, brand, or content leadership rolesStrong writing and editing expertise across internal and external communicationsExperience leading brand messaging and communications governanceStrong project management and organizational skillsAboutConfluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at View email address on click.appcast.io.