Assistant Store Manager (60762)

Assistant Store Manager Purpose Statement: To manage store operations to achieve maximum sales and profit while maintaining optimum store conditions. Significant Job Responsibilities Manage the store so that every customer receives prompt, courteous, and friendly service. Attain sales, profit, expense, and labor budgets. Know the budgeted inventory level of each department and work with each Department Manager to achieve them. Know the standards of performance and productivity for each department in the store, and work with Department Managers to achieve them. Complete/review all reports (shrink, productivity, ad markdown, DSD price changes, display performance, out‑of‑stocks, safety store audit, transfers, credits, reclaim) as required. Perform/direct the ordering of merchandise and supplies on schedule from the warehouse and authorized vendors and the receiving and handling of merchandise and supplies. Perform/direct all store opening and store closing procedures. Maintain new items and discontinued items program on a weekly basis. Maintain a store condition program including floors, windows, shelving, equipment maintenance; back door and front‑end security procedures, including enforcement of store employee purchase policies; and a store safety and fire prevention program. Direct, through proper supervision, that all DSD products are authorized, checked in properly, recorded in DSD System/Price Book, and SRP updated on the front‑end systems. Assure that all merchandise is checked out through the front end at the correct price and that all price changes are properly completed on the front‑end system and shelf tags. Assure prompt and accurate front‑end service and service departments by supervising training and scheduling of personnel and handling customer requests or complaints with courtesy. Conduct store meetings with the Store Manager to review merchandising, sales planning, operating problems and keep employees informed about matters concerning them on their jobs. Perform/supervise selection, hiring, and training of store employees and make effective use of available training programs and materials. Determine the needs in the store by performing a store walk at minimum daily, including the backroom, and communicate the needs of each area to Department Managers. Qualifications Required Qualifications Able to give and receive complex verbal instructions, descriptions to and from supervisors, co‑workers, and employees concerning store/department policy, procedures, and use of equipment. Ability to read and write English; read instructions, merchandise labels, warehouse order codes, numbers, reports printed on paper, and forms. Make decisions concerning placement of merchandise on the shelf/display, pricing, allocation of shelf space, employee scheduling, expense control, order of product/supplies, hiring and supervision of employees, merchandising plans, department operational policies and procedures, and the sales/promotion of merchandise. Good interpersonal communication. Knowledge of regulations and laws that apply to operation of the business: Wage & Hour, Family Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling & Education Act, Weights and Measures, etc. Preferred Qualifications High school diploma or equivalent. Prior grocery store experience. Prior experience as an Assistant Store Manager. Tasks of the Job Mobility: Move while conducting training and orientation of personnel, approximately 100 yards; supervise receiving of product, move product to floor or storage, open/cut cases, inspect product quality, sort cases/merchandise, build displays on shelf and at end‑aisles, allocate space in grocery categories, order merchandise and supplies, clean and maintain, remove trash/debris, price‑mark and sign throughout store, approx. 100 yards; work on tile or concrete for up to 8 hours. The Assistant Store Manager will perform the same Tasks of the Job as any employee while substituting as part of the work crew or as part of the training program for new employees. Recognize cases, case cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts, knives, scale, wrapper, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs. Perceive color difference on product and product labels. Recognize cleaning/maintenance equipment, pallet jacks, forklifts, ovens, mixers, slicers, meat grinder, baler controls, etc. Respond to customer, co‑workers and vendor questions, comments and responses. Respond to the sound of baler, pallet jack, forklift, cleaning equipment operation. Use and respond to the intercom/phone system. Read case labels, case strips, signs, tags, shelf signs, numbers and aisle markers, department forms, operational forms, reports and employment forms. Read equipment and chemical warning labels. Work Environment Inside and outside work with extreme variations in temperature, dust, and humidity. #J-18808-Ljbffr Homeland Stores