Technical Product Analyst

Technical Product Analyst

Location: Merrifield, Virginia (Hybrid)

Role Overview

This entry to mid-level Technical Product Analyst position is for individuals with 2 to 7 years of relevant information technology experience. The role involves supporting the development of web, mobile, chat, and voice solutions. You will collaborate with business analysts, solution architects, developers, and testers to assess needs and define technical system requirements for solutions.

Key Responsibilities

• Collaborate with product ownership to translate business needs into technical system requirements.
• Leverage documentation and test applications and APIs to understand existing functionality for enhancement opportunities.
• Investigate enterprise and vendor APIs to determine data availability for system capabilities.
• Map data between interfacing systems.
• Assist lead analysts in developing and prioritizing features and epics.
• Participate in project planning, sprint and release planning, daily stand-ups, demos, retrospectives, and backlog refinement meetings.
• Perform application and services tests and validations.
• Create system requirement documentation for applications and services, including interface specifications.
• Provide demonstrations to the internal project team and business stakeholders.
• Work with Business, Quality Assurance, and developers on projects and production issues.
• Utilize system documentation, database information, application logs, and scenario testing to determine the root cause of system issues.

Required Qualifications

Experience:

• Experience capturing technical requirements for information systems and applications.
• Experience working with APIs.
• Familiarity with multi-tier applications (application layer, services layer, data layer).
• Ability to write SQL queries.
• Experience conducting complex technical analysis across multiple products.
• Experience working in an Agile methodology.
• Experience writing system requirements.

Technical Skills:

• General understanding or working knowledge of services-oriented architecture and microservices.
• Knowledge of multi-tier applications (presentation tier, services-processing tier, data management tier).
• Familiarity with enterprise and vendor API integration.
• Understanding of managing system behavior through configurable variables.
• Knowledge of error handling.
• Familiarity with XML and JSON data structures.

Preferred Qualifications

• Experience using tools such as Postman or SoapUI to exercise APIs.
• Experience in the financial industry.
• Experience writing front-end mobile or web application requirements.
• Experience writing back-end service requirements.
• Experience working on requirements for native mobile applications.

Compensation & Benefits

A comprehensive benefits package is available to eligible employees.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.