Senior Technical Support Analyst
Altentechnologyusa
ALTEN Technology USA is seeking an experienced IT Support Analyst to join our engineering services team in Virginia. You will provide Tier 2/3 support for business applications, manage incidents and service requests in ServiceNow, and apply ITIL practices to Incident, Problem, Change, and Request Management. You’ll monitor application health, collaborate with technical teams, document solutions, and ensure SLA/KPI targets are met while delivering high-quality customer support to internal users. #J-18808-Ljbffr
Vacancy posted 3 days ago
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