Senior Help Desk Technician (Tier II) - 24x7 Remote Support
Aretec Inc
Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr
- Total Force Alliance, LLC is seeking a Senior Help Desk Analyst (Tier II) to provide advanced support for users, systems, and cloud services in a 100% remote, high-availability enterprise environment. You will escalate, troubleshoot, and coordinate with multiple teams...Remote jobSenior
- ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows...Remote workWork from homeFlexible hours
$21.63 - $31.25 per hour
...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics... ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse... ...levels and supports both onsite and remote users. Responsibilities Provide tier-...Remote workHourly payShift work- Inserso is seeking Network Support Technicians to provide support to our... ...position provides onsite and remote Tier 2 support that requires... ...Operations (ITFO) support for 24x7 LANs and associated... ...and end-users in a Service Desk supported Tier II environment. This position...Remote workLocal areaImmediate startWorldwideNight shift
- Harbor IT is seeking a Help Desk Technician II for remote-first support within the Service Delivery team. You will own tickets end-to-end, mentor Help Desk I staff, and escalate complex issues across healthcare and life sciences environments. The role emphasizes uptime...Remote jobSenior
- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... .../troubleshooting/support Remote User setup/support/troubleshooting...Remote workSeniorFull timeFor contractorsWork at officeFlexible hours
$27.88 - $30.28 per hour
...Springs, CO, is seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time, 4-month... ...per week (i.e., Tuesdays/Thursdays). Remote work/work from home is available 3... ...advanced service desk and technical support by resolving complex customer incidents...Remote workHourly payPermanent employmentFull timeContract workWork experience placementWork from homeVisa sponsorshipMonday to Friday2 days per week3 days per week- BMA is seeking a Help Desk Specialist/ Desktop Support Administrator (Tier II) to support the AMPS contract in a remote capacity. The role focuses on incident management, end-user support, and coordination with Tier 1 through 3 teams to ensure enterprise situational awareness...Remote jobContract workWork at office
- Omniscius Consulting is looking for a Tier II Help Desk / Systems Administrator based in Annapolis... ..., you will provide advanced technical support to enterprise users and ensure... ...problem-solving and mentoring junior technicians. The ideal candidate will have strong...SeniorFull time
- Sync.com is seeking a Tier II Technical Support specialist to join our fully remote team. You will handle technical, account, and billing inquiries, translating complex concepts into customer-friendly language. The role requires strong problem-solving across Windows, Mac...Remote job
- ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and... ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain...Remote workFull timeWorldwideMonday to FridayShift work
- ...Job Description Job Description Support Technician II (Tier 2) Bakersfield, CA We’re growing and... ...Proven experience in a desktop support or help desk Tier 2 role • Strong... ...troubleshooting • Familiarity with remote support tools and common office...Remote workWork at office
- The Tier II Service Desk Analyst provides remote support to end users on a variety of issues. This role identifies, researches and resolves technical problems,... ...Tier I. Resolves and supports end user issues with the help of remote control tools and remote resources....Remote workWork at officeNight shift
- ...Description Overview The Tier 2 Technician is a critical role... ...advanced technical support and troubleshooting services... ...patch management, and remote troubleshooting.... ...Mentoring Tier I and Tier II technicians and... ...Escalation of tickets to a Senior Engineer after the...Remote workWork at office
- ...While we’re not actively hiring for a Tier II Deskside Support Technician at this moment, we’re always excited... ...Are you detailed oriented? Like to help solve complex technical issues? If so... ...resolution for off-site computers through remote desktop connection and/or travel to...Remote workFull timeWork at officeLocal areaMonday to FridayShift workWeekend work
- ...not offer a relocation program. Support Desk Tier II IT Technician About the Role We are seeking a... ...Tier 2 service tickets and provide remote support for a wide range of client environments... ...What You Bring ~4+ years of help desk or technical support experience...Remote workCasual workWork at officeLocal areaRelocation
- IT Field Support Analyst - Tier II page is loaded## IT Field Support Analyst -... ...business unit end users* Provide desk side and remote technical assistance to... ...strong relationship up to senior management level within... ...’ personal goals, helping them create the career, and...Remote workWork experience placementWork at officeImmediate start
- Job Title: SharePoint Online (SPO) & SharePoint SE Tier II Support Technician Location : Remote Position Type: Full time Req ID: JR100316 The SPO & SharePoint... ...to resolve functional blockages and issues. Manage help desk ticket queues (e.g., ServiceNow, JIRA, Remedy) within...Remote workFull timeFor contractorsFor subcontractorWork at officeHome office
- Role Title: Tier II Technical Support Specialist Department: Customer Support Location... ...Sunday-Wednesday, with remote work on Fridays (off... ...ZIMBIS for dental practices, we help healthcare providers reduce... ...Supervisor. OTHER FUNCTIONS Technician dispatch management....Remote workWork at officeLocal areaWorldwideRelocation packageMonday to FridayFlexible hoursShift workNight shiftRotating shift
- Inserso seeks a Network Support Technician (Temp) in Phoenix, AZ to provide onsite and remote Tier 2 IT support to DHS customers worldwide. The role entails... ...configurations, cloud services, and 24x7 coverage in a Service Desk environment. You will work under the Area...Remote workTemporary workWorldwide
- Inserso is seeking Network Support Technicians to support DHS customers worldwide, delivering onsite and remote Tier II IT support to minimize downtime. The role includes handling hardware, software, networking, cloud services, and related IT issues in a fast-paced environment...Remote jobWorldwide
- Courser is seeking an experienced IT Support Services II-Help Desk to join its dynamic IT team in Miami Lakes, FL. The role emphasizes tier II support for applications, hardware, and networks, mentoring junior staff, and contributing to client-facing IT projects while...Senior
- Description The IT Help Desk Support Specialist - Tier II provides intermediate-level technical support for enterprise information technology systems under... ...service management (ITIL) principles. Experience with remote support tools and ticketing systems. Exposure to...Remote workContract work
$29.43 - $34.83 per hour
...Start Provide advanced technical support for complex electro-mechanical,... ...environments. Responsibilities Provide Tier II/III technical support to field engineers, technicians, and product support teams for... ...Microsoft Terminal Server / Remote Services HBSS, Anti-Virus, and...Remote work- Dominium is seeking a Service Desk Technician II to join our IT team in Minneapolis/Plymouth, MN.... ...will resolve advanced technical issues, support enterprise apps and endpoint devices,... ...exceptional customer service to onsite and remote staff. Responsibilities include...Remote workSenior
- Dominium is seeking a Service Desk Technician II to provide advanced technical support for enterprise applications and endpoint devices, supporting both onsite and remote staff in a hybrid environment. You will be the escalation resource for more complex issues, delivering...Remote jobSenior
- Effortless Office is seeking a Tier2 Support Analyst to handle escalated issues across hardware... ...AD, servers, and VMware. You will mentor Tier 1, manage ticket workflows, and develop... ...a hybrid schedule with on-site and remote work options and growth opportunities. #J...Remote workSeniorWork at office
$33.65 per hour
Zones, LLC is looking for a Help Desk Analyst II in Dallas, TX, to address user issues and maintain... ...troubleshoot hardware and software and assist remote workers with equipment management. The... ...Degree and 2+ years in technical support, along with strong problem-solving skills...Remote work- Courser is seeking an experienced IT Support Services II-Help Desk to join our dynamic IT team in a fast-paced environment. The role focuses on tier II technical support, mentoring junior staff, and contributing to client-facing IT projects across Windows, macOS, Linux,...Senior
$30.37 - $37.39 per hour
...Help Desk Support Technician, Tier II (Onsite, Stamford, CT) Department: Help Desk Employment Type: Full Time Location: Stamford, CT Compensation: $30.37 - $37.39 / hour Description Internal Title: Technical Support Analyst, Tier II The primary...Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hours
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