Senior Help Desk Analyst (Tier II) - Remote
Page Mechanical Group, Inc.
Miami, FL
- Remote job
Total Force Alliance, LLC is seeking a Senior Help Desk Analyst (Tier II) to provide advanced support for users, systems, and cloud services in a 100% remote, high-availability enterprise environment. You will escalate, troubleshoot, and coordinate with multiple teams to restore services and ensure continuity. Qualified candidates have a BS/BA and 7+ years of experience, plus DoD 8140/8570 IAT II certification. #J-18808-Ljbffr Page Mechanical Group, Inc.
Vacancy posted 4 days ago
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