Application Support Engineer

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About the job Application Support Engineer

Application Support Engineer

Location: Dallas, TX or Tampa, FL
Contract-to-Hire | Industry: Financial Services
Experience Level: Mid-Senior (4+ years)

About the Role

Were seeking a skilled Application Support Engineer to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a contract-to-hire position for professionals with strong hands-on skills in both application and infrastructure layers.

Key Responsibilities

Analyze, triage, and resolve critical production alerts and application defects .
Own end-to-end incident resolution and root cause analysis with a proactive mindset.
Review and maintain knowledge base articles and runbooks in collaboration with development teams.
Support audit responses , BCM documentation , and disaster recovery execution .
Drive automation initiatives to reduce manual work in application monitoring and support.
Lead and execute production deployments , including vendor application upgrades.
Collaborate closely with internal dev teams to provide feedback into application design.
Promote and align with risk and control processes throughout daily support activities.

Must-Have Qualifications

4+ years of experience in application support or related IT roles.
Strong expertise in:
- Java/J2EE , Oracle/SQL , IBM MQ ,
- ServiceNow (SNOW) / ITIL processes,
- Splunk , Autosys
Proficient in Linux/Unix environments and cloud platforms like AWS .
Solid understanding of application infrastructure and troubleshooting methodologies.
Bachelors degree preferred (or equivalent technical experience).

Preferred Skills

Experience with Docker/Kubernetes or other containerization technologies.
Familiarity with IIB (IBM Integration Bus) and basic networking concepts .
Background in the Finance & Securities domain.
Passion for transparency, collaborative teamwork, and ongoing learning.
Strong documentation, communication, and cross-functional engagement skills.

Additional Details

Candidates must be local to Dallas, TX or Tampa, FL .
This is a W2-only contract-to-hire role.
US Citizens and Green Card holders only.

Apply

Vacancy posted 4 days ago

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