Triage Care Advisor Registered Nurse - PRN (20 hours per pay period)
Bronson Healthcare
Triage Care Advisor Registered Nurse – PRN (20 hours per pay period) Location: Portage-6901 Portage Rd. - Business Office Building Shift: Variable Time Type – Part time Scheduled Weekly Hours: 10 Cost Center: 1570 Practice Centralized Services (BHG) The Triage Care Advisor Registered Nurse supports BMG ambulatory primary care and specialty practices through triaging calls and coordinating care as needed. The Triage Care Advisor Registered Nurse serves in an expanded health care role to collaborate with the primary care practices, specialists, and other members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services. The Triage Care Advisor Registered Nurse follows evidence-based clinical guidelines, preventive guidelines, and protocols in care delivery to the patient. The Triage Care Advisor Registered Nurse coordinates care across acute and other ambulatory settings and helps patients/families understand heath care options. Additional Job Descriptions: Bachelor degree (BSN or BS) preferred and two to five years of experience in nursing with adult and pediatric patients in primary care/ambulatory care, home health agency, skilled nursing, or hospital based medical-surgical setting. Experience in ambulatory care is desirable experience as well as acute care or post-acute care setting. Licensed Registered Nurse in good standing for the State of Michigan Essential Duties and Responsibilities: Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job. Demonstrates customer focused interpersonal skills to interact in an effective manner with practitioners, patients with diverse opinions, values, and religious and cultural ideals. Demonstrates ability to work autonomously and be directly accountable for practices. Demonstrates professional qualities including time management, verbal and written communication skills, listening skills, problem-solving, critical thinking, analysis skills and decision-making, priority setting, work delegation, and work organization. Demonstrate ability to set appropriate boundaries with patients and families. Demonstrates excellent written, verbal, and listening communication skills, positive relationship building skills, and critical analysis skills. Ability to affect change, works as a productive and effective team member, and adapt to changing needs/priorities. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time. Requires excellent communication skills and positive customer relations. Regularly communicates both orally by telephone, and in writing with patients. Also communication with physicians, and other healthcare professionals to exchange information pertinent to their information provided. Demonstrates effective problem-solving and critical thinking in care for patients. Knowledge of chronic conditions, evidence-based guidelines, prevention, wellness, health risk assessment, and patient education. Connects patients with Acute Care Managers and other resources as needed. Critical thinking skills and ability to analyze complex data sets. Ability to manage complex clinical issues utilizing assessment skills, resources, and protocols. Excellent assessment and triage skills. Ability to implement evidence-based interventions and protocols for chronic conditions. Flexibility to adapt to the needs of the department Knowledge of health concerns or changes in current health status and how they may affect patients in all age ranges from neonate through geriatrics for various medical specialties. Qualifications Bachelor degree (BSN or BS) preferred and two to five years of experience in nursing with adult and pediatric patients in primary care/ambulatory care, home health agency, skilled nursing, or hospital based medical-surgical setting. Experience in ambulatory care is desirable experience as well as acute care or post-acute care setting. Licensed Registered Nurse in good standing for the State of Michigan. Essential Duties and Responsibilities Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job. Demonstrates customer focused interpersonal skills to interact in an effective manner with practitioners, patients with diverse opinions, values, and religious and cultural ideals. Demonstrates ability to work autonomously and be directly accountable for practices. Demonstrates professional qualities including time management, verbal and written communication skills, listening skills, problem-solving, critical thinking, analysis skills and decision-making, priority setting, work delegation, and work organization. Demonstrate ability to set appropriate boundaries with patients and families. Demonstrates excellent written, verbal, and listening communication skills, positive relationship building skills, and critical analysis skills. Ability to affect change, works as a productive and effective team member, and adapt to changing needs/priorities. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time. Requires excellent communication skills and positive customer relations. Regularly communicates both orally by telephone, and in writing with patients. Also communication with physicians, and other healthcare professionals to exchange information pertinent to their information provided. Demonstrates effective problem-solving and critical thinking in care for patients. Knowledge of chronic conditions, evidence-based guidelines, prevention, wellness, health risk assessment, and patient education. Connects patients with Acute Care Managers and other resources as needed. Critical thinking skills and ability to analyze complex data sets. Ability to manage complex clinical issues utilizing assessment skills, resources, and protocols. Excellent assessment and triage skills. Ability to implement evidence-based interventions and protocols for chronic conditions. Flexibility to adapt to the needs of the department. Knowledge of health concerns or changes in current health status and how they may affect patients in all age ranges from neonate through geriatrics for various medical specialties. About Bronson Healthcare Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. This unwavering commitment to serving other combined with our unique healing environment helps make the patient experience here an exceptional one. Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022‑23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For. #J-18808-Ljbffr Bronson Healthcare
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