MAINTENANCE MANAGER

Job Description

Job Description

JOB DESCRIPTION

POSITION: MAINTENANCE MANAGER FLSA STATUS: NONEXEMPT

DEPARTMENT: PROPERTY MANAGEMENT DIRECT REPORTS: MAINTENANCE TECHNICIANS

REPORTS TO: DIRECTOR OF PROPERTY MANAGEMENT & COMPLIANCE 

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SUMMARY:

Anawim Housing is seeking an experienced and dependable Maintenance Manager to oversee the day-to-day operations of our property maintenance team. The Maintenance Manager will provide leadership to maintenance staff, coordinate work orders and unit turns, maintain properties to a high standard, and ensure that maintenance activities are completed safely, efficiently, and in compliance with applicable housing, health, and safety requirements.

The ideal candidate is a hands-on leader with strong organizational skills, excellent communication abilities, and experience in multifamily or affordable housing maintenance.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. 

• Assures all work performed is done in accordance with OSHA safety standards and those established by Anawim Housing.
• Assures that all work performed meets Anawim Housing’s standards for customer service, accuracy, quality and efficiency.
• Establish and maintain an effective working relationship with employees, vendors, clients, tenants, equity partners and the financing authority.
• Supervise, train, and support maintenance staff and maintenance-related activities.
• Assign and prioritize daily work orders and maintenance requests.
• Monitor completion of work orders to ensure timely and quality service.
• Conduct regular inspections of vacant and occupied units, common areas, building systems, and grounds.
• Coordinate and oversee apartment unit turns, including scheduling, repairs, cleaning, and readiness for move-in.
• Ensure vacant units are completed within established turnaround expectations.
• Identify maintenance needs and develop plans for completing repairs efficiently and cost-effectively.
• Respond to emergency maintenance situations and coordinate appropriate response.
• Maintain accurate records of work orders, inspections, preventive maintenance, inventory, and completed repairs.
• Monitor maintenance supplies, tools, equipment, and inventory and ensure appropriate accountability.
• Coordinate with vendors and contractors when specialized work is required.
• Obtain and review vendor estimates and communicate project needs to management.
• Inspect completed vendor work to ensure quality and compliance with expectations.
• Assist with preventative maintenance programs for building systems and equipment.
• Ensure maintenance staff follow established safety procedures and OSHA requirements.
• Ensure properties are maintained in accordance with applicable HUD, LIHTC, local housing, health, safety, and property standards.
• Assist with preparation for property inspections and promptly address identified deficiencies.
• Work closely with Property Managers to address property and resident maintenance needs.
• Respond professionally and respectfully to residents’ concerns regarding maintenance.
• Participate in after-hours or emergency response as required.
• Promote a professional, accountable, and team-oriented maintenance department.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Minimum of 3 years of experience in apartment, multifamily, commercial, or residential property maintenance.
• Previous supervisory or lead experience preferred.
• Strong knowledge of general building maintenance and repair.
• Ability to troubleshoot plumbing, electrical, HVAC, carpentry, appliances, and general building issues.
• Ability to prioritize multiple work assignments and meet deadlines.
• Strong communication and organizational skills.
• Ability to work independently while effectively supervising a team.
• Ability to safely lift, carry, climb, bend, kneel, and perform physical maintenance duties as required.

• Comfortable using a ladder.
• Must own or have access to basic hand tools and a drill.
• Able to effectively use company provided smartphone and tablet for communication and workflow tracking.
• Valid driver’s license and good driving record. Reliable vehicle and car insurance.

PREFERRED

• HVAC, electrical, plumbing, or other relevant trade certifications.
• Experience with property management or maintenance work-order software.
• Experience coordinating contractors and vendors.
• Previous experience supervising a maintenance team.

ENVIRONMENTAL CONDITIONS:

The work is performed in a typical office or administrative environment as well as tenant apartments and outside. The worker could be exposed to adverse environmental conditions.

PHYSICAL REQUIREMENTS:

• Driving, climbing, stooping, kneeling, crouching, walking, lifting, reaching, talking, hearing, grasping and finger dexterity, repetitive motions.
• Sitting approximately 50 percent of the time.
• Standing approximately 20 percent of the time.
• Walking approximately 20 percent of the time.
• Driving approximately 10 percent of the time.
• Requires the exertion of up to 10 pounds of force continuously.
• Up to 50 pounds of force infrequently to lift or otherwise move objects.

VISION REQUIREMENTS:

The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, and extensive reading.

EQUAL OPPORTUNITY EMPLOYER:

Anawim Housing is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Anawim Housing will provide reasonable accommodations to qualified individuals and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Anawim Housing reserves the right to change this job description at any time.