Regulatory Compliance Specialist

Financial Regulatory Specialist, SeniorThe City of Richmond is seeking a Financial Regulatory Specialist, Senior. Incumbents may serve as lead worker, assigning work and monitoring work completion. Incumbent will provide assessment and collection of individual, real estate and personal property, operational and financial oversight of property taxes for the City. Incumbents provide a variety of tasks, related to City and State tax law violations. Incumbents may also perform in-depth and complex investigations involving fraud or other financial criminal activity against the City. Incumbents provide standard information, customer service, and internal evaluation, analysis to resolve tax account transactions. As assigned, the work will include processing tasks following prescribed procedures and instructions. Conducting assessments, consulting with peers, reviewing public records, and legal/court records; communicating with taxpayer's in-person, telephonically, and via correspondence; calculating tax payments, including delinquent payments; reconciling accounts; performing desk audits; handling payment records, and posting payments; investigating delinquent taxes; preparing reports: and performing various administrative tasks.Duties Include But Are Not Limited ToWorks with business taxes to ensure compliance with City and state tax codes; generates revenue; and prepares order of tax refunds, depending on area of focus. Communicates with taxpayers and compiles information to confirm liability. Negotiates when necessary. Determines best course to collect taxes owed. Assists inspectors.Performs data entry including on business personal property returns; prepares spreadsheets on an as-needed basis.Acts as customer service counter backup on an as-needed basis.Assists with business compliance; determines tax liability, if area of focus.Handles various other assignments for department such as compiling financial/statistical data, testifying in court in tax violation cases, participating in community projects, and dealing with security issues regarding access to states apps.Qualifications, Special Certifications and LicensesKNOWLEDGE, SKILLS, AND ABILITIES:Basic accounting principlesCity and State tax codesAssisting Delinquent Collections including via providing correct assessments on collection casesCommunicating with a variety of internal and external departmentsDealing with security issues regarding access to state applications such as DMV, SCC, IRMS, etc.Performing data entry on various topics such as real estate, business, and personal property returnsExecution of good customer service as neededReviewing and examining real estate, business and personal property filings, books, and records under guidance of City and state codesUsing professional judgment in deciding which resources to use during the execution of preparationOral and written communication Abilities (some combination of the following): Review, assess, analyze informationDocument business processesMulti-task, and complete task in a timely mannerPay attention to detailThink criticallyFollow directions and established proceduresWork independently to complete task MINIMUM TRAINING AND EXPERIENCE: Associate's degree in business, accounting, or related fieldBachelor's degree in business, accounting, or related field is preferredTwo years of paraprofessional account support experience such as investigating delinquent accounts, and calculating payments owed.An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS: Valid driver's license with a satisfactory driving record, and a valid Commonwealth of Virginia driver's license within 30 days of hire.Some positions may require a Firearms Permit and Special Police certification.Equal Employment Opportunity StatementThe City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at View email address on click.appcast.io policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.The City of Richmond Values Veterans. We are an official V3 Certified Company .The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.BenefitsWith over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice". The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.