Senior Director, Revenue Cycle Performance & Transformation

Job Posting DescriptionPosition SummaryThe Senior Director, Revenue Cycle Performance & Transformation serves as a strategic partner and trusted advisor to the Senior Vice President, Revenue Cycle, translating strategic priorities into actionable, data-driven plans and ensuring disciplined execution across operations, analytics, and technology.This leader oversees training, quality assurance, project management, informatics, and business intelligence, aligning these functions into an integrated performance system that drives operational and financial results. The Senior Director serves as the primary liaison between Revenue Cycle Operations and Information Technology, ensuring business needs are clearly defined and solutions deliver measurable impact.This role will build and lead a Revenue Cycle Performance System that:Translates strategy into a clear, executable roadmap Converts data into driver-based insights and action Aligns operations, technology, and analytics Drives accountability for performance, productivity, and financial outcomesKey ResponsibilitiesStrategy & RoadmapDefine short- and long-term revenue cycle strategies and translate priorities into an executable roadmap.Continuously refine priorities based on performance and business needs.Performance Management & KPI GovernanceEstablish KPI frameworks aligned with operational and financial performance.Implement a disciplined performance management process with clear accountability.Productivity & Operational AccountabilityDefine productivity expectations and performance measures.Partner with leaders to address gaps and drive sustained improvement.Financial Alignment & PlanningAlign operational plans with budgets and financial targets.Support financial planning and ensure initiatives have measurable impact.Analytics & InsightLead the transition from descriptive reporting to actionable, driver-based analytics.Develop executive dashboards and insights to support decision-making.Operations & Technology IntegrationServe as the primary interface between operations and Information Technology.Define business requirements and partner on solutions that improve efficiency and outcomes.Execution & Program LeadershipLead project management functions, including governance, prioritization, and performance tracking.Drive a culture of accountability and results.Integrated Capability LeadershipAlign training, quality assurance, analytics, and execution into a continuous improvement model.Ensure changes are adopted and sustained.Resource Strategy & Organizational EffectivenessAssess capabilities and align resources with strategic priorities.Determine when to build, buy, or redeploy resources.Executive PartnershipServe as a trusted advisor and force multiplier to the Senior Vice President, Revenue Cycle.Proactively identify issues, present recommendations, and drive clarity across complex challenges.Required QualificationsBachelor's degree required; MHA or MBA preferred.10-15+ years of progressive leadership experience in healthcare operations, revenue cycle, strategy, consulting, or related fields.Demonstrated success translating strategy into execution in complex, cross-functional environments.Experience leading at the intersection of operations, analytics, and technology.Track record of developing performance management systems, KPI frameworks, and productivity models.Experience defining business requirements and partnering with technology teams to deliver solutions.Strong analytical, communication, stakeholder management, and problem-solving skills.Experience leading cross-functional teams and large-scale transformation initiatives.Demonstrated success driving measurable operational and financial improvement in highly regulated environments.StatusFull-TimeRegular, Temporary, Per DiemRegular Standard Hours per Week40 Pay Range$177548.80-$284096.80 AnnualOffice/Site LocationBostonJob Posting CategoryFinanceRemote Eligibility Part Remote/Hybrid AutoReqId: 85777BRDepartment: Finance-Patient Financial Services