Process Engineer Manager- FRM

Process Engineer Manager – FRM Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows. You will partner with key stakeholders—primarily Tech, Product, and Finance business teams—to reimagine and optimize core Finance processes that power day‑to‑day operations. Process design focuses on effectiveness, efficiency, transparency, governance, and controls. Many of the processes involve complex stakeholder interactions and technology integration, providing a unique opportunity to gain visibility and make an impact across the organization. This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. It offers the chance to think strategically, apply structured methodologies, and influence strategic decisions and scalable solutions. Responsibilities Lead medium to large‑scale, cross‑functional process improvement initiatives Lead end‑to‑end process evaluations using structured methodologies Leverage Six Sigma methodology and standardization tools to support strategic initiatives and continuous improvement Partner with Finance, Product, and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks Document processes using tools such as swim lane maps, critical‑to‑quality trees, performance metrics, control plans, and RACI charts Translate complex or incomplete information into clear, actionable solutions Drive change management and adoption through clear communication and stakeholder engagement Anticipate and mitigate risks through proactive process controls and governance frameworks Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding the team through ambiguity Evaluate finance processes from a risk management perspective across areas such as General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders Basic Qualifications Bachelor’s degree or equivalent military experience At least 3 years of experience in process engineering, improvement, or design At least 3 years of experience in project management At least 3 years of experience in risk management Preferred Qualifications Strong analytical, critical thinking, and problem‑solving skills Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, and Financial Planning and Analysis Proven ability to lead strategic cross‑functional process initiatives Ability to distill complexity and drive alignment across stakeholders Proven ability to work independently and adapt quickly to change in a fast‑paced environment that balances competing priorities Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile) Experience supporting cross‑functional process design in collaboration with technology and business teams Relevant experience in risk and control, operational excellence, or business transformation Proficient with business process mapping, process documentation, and process optimization Demonstrated use of structured methodologies for sustainable improvements Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls Self‑starter that establishes structure, prioritizes, and adapts quickly to change Excellent communicator and influencer across various levels of stakeholders Capital One is an equal opportunity employer (EOE, including disability/veteran). We are committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with federal, state, and local background‑inquiry laws. If you require accommodations for the application process, please contact Recruiting at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. For questions regarding technical support or the recruiting process, please email View email address on click.appcast.io. #J-18808-Ljbffr Capital One National Association