Trading Services Associate II

Job Description

Are you ready to make an impact in a high-energy, market-facing role? At JPMorganChase, you’ll have the opportunity to grow your career, develop your expertise, and collaborate with talented colleagues across the globe. Join us and be part of a team that values your unique perspective and empowers you to drive meaningful change. Here, your contributions will help shape the future of our business and the industry.

Job Summary:

As a Fixed Income Currency and Commodities (FICC) Trade Support Analyst within our team, you will play a critical role in supporting the end-to-end trade lifecycle for a diverse suite of products. You will work closely with front office teams, trading desks, and key stakeholders to ensure seamless trade flow management and timely resolution of operational issues. Your ability to adapt, communicate effectively, and manage multiple priorities will enable you to thrive in our fast-paced environment. Together, we will deliver exceptional service to our clients and drive operational excellence.

Job Responsibilities:

• Partner with Front Office Product Desks, Investors, Financial Advisors, and Client Service teams to support trades across asset classes.
• Collaborate with Operations on trade booking, fail management, exception processing, and ad hoc queries.
• Respond promptly to inquiries from internal and external stakeholders.
• Review and reconcile daily reports to ensure data accuracy and integrity.
• Compile management information system (MIS) data for leadership reporting.
• Document and maintain procedures and process flows, ensuring accuracy and compliance.
• Contribute to projects related to Middle Office, administration, Risk, Compliance, and Operations.
• Coordinate with Operations, Middle Office, Finance, IT, Risk, and Compliance to align on business requirements and process improvements.
• Assist with day-to-day inquiries from Front Office, Clients, and Brokers.
• Support monthly management reporting and analysis.

 

Required Qualifications, Capabilities, and Skills:

• Strong interpersonal, communication, and presentation skills.
• Proficiency in English, both oral and written.
• Knowledge of the securities industry and applicable regulatory requirements.
• Process-driven mindset with the ability to meet high-pressure deadlines.
• Experience in workflow analysis, documentation, and project management.
• High aptitude for critical thinking and the ability to develop and articulate complex agendas.
• Proficiency in Excel, Alteryx, and PowerPoint.
• Ability to manage multiple tasks with strong attention to detail.
• Demonstrated team player with a collaborative approach.

 

Preferred Qualifications, Capabilities, and Skills:

• Experience supporting Fixed Income instruments, including Taxable and Municipal products.
• Familiarity with T+1 trade support and settlement processes.
• Exposure to strategic business and regulatory initiatives within financial services.
• Proven ability to adapt quickly in a high-volume, constantly changing environment.
• Project management experience in a financial services setting.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​