Client Account Executive

Client Account ExecutiveCompany description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto and the Publicis Commerce Exchange.Overview The Client Account Executive (CAE) supports the day-to-day execution and coordination of integrated marketing programs across multiple channels. This role works closely with Account Leadership and cross-functional teams to deliver high-quality, on-time work while maintaining strong operational rigor. The CAE serves as a central point of coordination, tracking deliverables, managing timelines, supporting client communication, and ensuring alignment across internal teams, vendors, and collaborators.ResponsibilitiesCampaign & Program Execution Support execution of multi-channel marketing programs, including email, CRM, digital, web, and emerging channelsMaintain timelines, trackers, and deliverables across multiple concurrent projectsCoordinate campaign launches, production schedules, and program calendarsEnsure all work follows established workflows, from intake through deploymentCross-Functional Coordination Partner with Creative, Analytics, Program Management, Production, and Legal/Compliance teams to move work forwardFacilitate clear communication of requirements, timelines, and dependencies across collaboratorsCoordinate external vendors and third-party partners as neededDocument and distribute meeting notes, action items, and status updatesClient Communication & Deliverables Support client communications including status reports, meeting coordination, and deliverable trackingAssist in developing presentations, summaries, and client-facing materialsEnsure all required approvals are obtained and documented prior to launchFinancial & Scope Management Assist with estimates, vendor quotes, and budget trackingMaintain cost trackers and support accurate billing and invoice processingEnsure work aligns with approved scope; intensify out-of-scope requests as neededSupport SOW tracking, updates, and documentationQuality Assurance & Compliance Proof and review campaign materials to ensure accuracy and completenessSupport QA processes and campaign auditsPartner with internal teams to ensure adherence to legal, privacy, and compliance requirementsReporting & Documentation Coordinate recurring reporting deliverables (campaign performance, operational updates)Maintain organized program documentation, including timelines, approvals, and reportingEnsure all materials are stored and accessible in designated systems (e.g., Workfront, SharePoint, Teams)QualificationsBachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience)3–5 years of experience in account management, marketing operations, or project coordinationStrong organizational skills with the ability to manage multiple priorities simultaneouslyExcellent written and verbal communication skillsDetail-oriented with strong follow-through and accountabilityProficiency in Microsoft Excel, PowerPoint, and Word (required)Experience with workflow/project management tools (e.g., Adobe Workfront, Teams, SharePoint) preferredCRM or digital marketing platform experience is a plusAutomotive or enterprise client experience is a plusWork EnvironmentHybrid role requiring 4 days per week onsite in Chicago, IL; 1 day remote Standard business hours with flexibility as needed to support key deliverables and deadlinesKey Attributes for SuccessProactive and highly organizedStrong communicator across cross-functional teamsProcess-driven with attention to detailAbility to manage competing priorities in a fast-paced environmentCollaborative with an approach centered on resolving challengesAdditional informationThe Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines.Compensation Range: USD $50,065.00 - USD $66,360.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/6/2026.