Sr Desktop Engineer
1872 Consulting
Sr Desktop Engineer
Dallas, TX: 3 days onsite, 2 days work from home (WFH) Summary
This is a Senior Desktop Engineer role that will drive imaging for 400+ applications across PCs and Macs using MECM, SCCM, M365 and Intune in primarily a Windows environment.
This person will also be leading the upgrade from Windows 10 to Windows 11, that is coming soon in 2025.
This role will have a focus around Intune, so candidates must have a solid graph of Intune.
What you'll be doing
Skills we're seeking
Nice to haves
Dallas, TX: 3 days onsite, 2 days work from home (WFH) Summary
This is a Senior Desktop Engineer role that will drive imaging for 400+ applications across PCs and Macs using MECM, SCCM, M365 and Intune in primarily a Windows environment.
This person will also be leading the upgrade from Windows 10 to Windows 11, that is coming soon in 2025.
This role will have a focus around Intune, so candidates must have a solid graph of Intune.
What you'll be doing
- Be a thought leader in end user experience space; continuously improve user end user experiences through OS and application optimizations, automation, and streamlined processes
- Design and implement unified endpoint management solutions for Windows, Macs, mobile devices and VDI solutions (Windows 365 Cloud PC and Azure Virtual Desktop)
- Tanium, Intune, Autopilot, JAMF
- Manage desktop policies and configurations through Active Directory, Group Policy (GPO), and Azure Active Directory, and M365 (Intune)
- Apply modern configuration management practices to endpoint management
- Create and manage the desktop operating system build process (MDT, Autopilot)
- Package software applications for automated deployments using varies methods
- Manage the M365 environment for managing and deploying software
- Work with Security teams on compliance metrics and standards of endpoints
- Proactively monitor and measure endpoint performance to detect trends and catch problems before users are impacted
- Provide 3rd level endpoint support
- Collect, report on endpoint metrics, and build dashboards to display information
- Automate processes using Powershell
- Perform PC operating system and software installation and performance tuning including, but not limited to, memory optimization, and software application settings (standard and custom)
- Use ServiceNow software to create, edit, update and close work order tickets and customer profiles as needed
- Maintain "SOE's" (Start Of Employment) and "EOE's" (End Of Employment) of user accounts/endpoints
Skills we're seeking
- 5+ years of experience with Desktop Engineering
- Strong experience with desktop imaging
- Must have experience with MECM and SCCM
- Must have strong Intune experience
- Must have M365 experience
- Must have experience with Windows 10, Windows 11 experience even better
Nice to haves
- Azure experience, specifically Azure Alerts and Monitoring
- Experience with Windows Autopilot, Microsoft Graph or Endpoint Analytics
- Mobile device management and iPhone experience
- Encryption (i.e. BitLocker) and VPN client experience
Vacancy posted 17 hours ago
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