Web & Ecommerce Program Manager

In this position... The Ford.com team is looking for individuals with digital marketing and delivery expertise to partner with our product organization turning data-driven insights into innovative solutions that improve sales and customer dedication. Consider joining Ford as a Program Manager within our .com portfolio management team. This role is responsible for the communication of defined scope, capacity planning, roadmap management and operational measurement internally for cross-portfolio workstreams that directly impact customer experiences. The Program Manager will help implement new portfolio processes and be a champion for the progression and growth of the team. In addition to showing entrepreneurial thought leadership, you will be required to use core project management, communication, presentation, and creative problem‑solving skills to ensure the portfolio delivers projects on time and within budget. Based in Dearborn, MI, this is a hybrid position with a required four‑day or more onsite presence each week. What you’ll do... Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis. Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management. Assist in new process creation and roll‑out. Provide guidance to product teams on agile ceremonies, best practices, and implementation. Help the product lead define and articulate project strategy and objectives, scope, and business requirements. Think creatively to make recommendations regarding execution strategies and potential solutions. Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management. Starting right from project Discovery, document project scope, high‑level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans. Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable. You’ll have... Bachelor’s degree or a combination of education and equivalent experience. 5+ years of project management experience working in a fast‑paced environment where priorities shift on a regular basis with duties that include: Clear understanding of analytics implementation and process. Firm grasp of capacity‑based planning. Demonstrable ability to complete projects according to outlined scope, budget and timeline. 3+ years of experience working in an agile development‑based environment with decision‑making and creative problem‑solving skills. 4+ years of experience in project management specific to web development. 4+ years of experience managing creative execution. Even better, you may have... Master’s Degree. Agency experience highly preferred. Scrum Master or formal training in an agile delivery model. PMP certification. Ability to work both independently and multi‑functionally to achieve desired results. Understanding of e‑commerce standard processes. You may not check every box, or your experience may look a little different from what we’d outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! Benefits Immediate medical, dental, and prescription drug coverage. Flexible family care, parental leave, new parent ramp‑up programs, subsidized back‑up childcare and more. Vehicle discount program for employees and family members, and management leases. Tuition assistance. Established and active employee resource groups. Paid time off for individual and team community service. A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. Paid time off and the option to purchase additional vacation time. This position is a range of salary grades 6‑8 and ranges from $72,480 to $162,120. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call View phone number on click.appcast.io. #J-18808-Ljbffr Women Veterans Interactive