Front Desk Coordinator

Job Description

Job Description

We are looking for a detail-oriented Front Desk Coordinator to support daily reception operations for a higher education environment in Ft. Lauderdale, Florida. This Contract position serves as a key point of contact for students, families, visitors, and staff, helping create a welcoming and organized front office experience. The ideal candidate is attentive, courteous, and comfortable managing visitor access, incoming communications, and administrative support tasks throughout the day.

Responsibilities:
• Welcome parents, guests, and campus visitors with a friendly and courteous approach while providing clear assistance upon arrival.
• Manage building entry by responding to visitor requests and authorizing access through the front entrance security system.
• Operate the parking gate intercom, confirm entry needs, and guide incoming visitors to the appropriate location.
• Receive packages and deliveries, ensuring items are handled promptly and routed to the correct department or recipient.
• Sort and distribute incoming mail accurately to support smooth daily office operations.
• Maintain an orderly reception area and support front office organization throughout the workday.
• Answer incoming calls and general inquiries, directing questions to the appropriate staff members when needed.• Experience providing front desk, reception, or administrative support in a detail-oriented setting.
• Strong customer service skills with the ability to interact courteously with parents, visitors, and staff.
• Ability to manage a multi-line phone system and respond to intercom requests efficiently.
• Proficiency with Microsoft Outlook, Word, and Excel for routine administrative tasks.
• Solid data entry and file organization skills with strong attention to detail.
• Effective interpersonal and communication skills in a fast-paced environment.
• Ability to handle deliveries, mail distribution, and visitor coordination with accuracy and courtesy.