BMS Lead Advanced Field Service Technician - Seattle, WA

Job Description

As a BMS Lead Advanced Field Service Technician here at Honeywell, you will provide technical support, troubleshoot, repair, and maintain equipment to ensure optimal performance and customer satisfaction.

Responsibilities

KEY RESPONSIBILITIES

Perform scheduled routine preventive maintenance on mechanical or electrical equipment/systems under contract agreement by inspecting, adjusting, cleaning and calibrating systems and checking out equipment to ensure it's in satisfactory working order. Complete preventative maintenance in a manner that reduces emergency calls and results in achieving the goal of zero calls back. Respond to emergency service calls as directed to keep system downtime to minimum. Analyze, trouble-shoot, repair and restore equipment/systems to full operation and recommend revisions/replacements when necessary to improve system. Make minor repairs to mechanical units, remotes, I/O equipment, CPU's and software systems. Perform or assist with installing simple control systems or modifications to existing systems. Instruct and/or train customers or customer representatives on systems maintenance and operating procedures. Promote, build and maintain good customer relations and assist in contract retention; inform supervisor of customer needs, requirements, systems status, and actual or potential customer problems.

Qualifications

YOU MUST HAVE

• High School diploma or GED.
• 5 years related mechanical and HVAC Direct Digital Controls (DDC) experience required.
• 5 or more years of standard control products based on Tridium, Echelon, Lon mark, ModBus, BACnet or other open technologies for Building automation/integration solutions.

WE VALUE

• Technical knowledge of HVAC, electronic and mechanical systems and/or Direct Digital Controls Systems.
• Knowledge of HVAC controls, and computer systems.
• Experience in creating program files for various application specific controllers. Set trends and reports as required by management.
• Ability to read and understand blueprints and various sequences of operation.
• Network knowledge with TCP/IP communications and supervisory devices a plus.
• Excellent oral, written, phone, and customer-relations skills.

Required Skills

• Customer Needs
• Field Service Management
• Project Management
• Resolving