CSR

Job Description

Job Description

Position Details:

• Job duration: 12 months + extensions

• Pay Range: 21 -22 /hr 

REQUIRED skills-

• Requirement of 2 or more years of customer service experience and below skills.

• Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information

• Computer Literacy and proficient in using MS Outlook, Word, and PowerPoint is a requirement

• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment

• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients

  Ambitious and self-motivating

• Talking points to have with candidates before submitting to req on expectations

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)