Customer Success Manager - Fleet Analytics
Henry North
Customer Success Manager – Fleet AnalyticsProfessional Services Specialist – Aftermarket Fleet AnalyticsWe're partnering with a growing material handling and systems organization that is building an in-house professional services function to elevate how customers use, manage, and optimize their equipment fleets.This role sits post-sale, close to customers, data, and internal teams. You'll own your desk, work independently, and act as the bridge between telematics data and real business insight for customers.What You'll DoLead Quarterly Business Reviews (QBRs) with customers using telematics and fleet data.Translate usage, service, and cost data into clear insights and recommendations.Help customers optimize fleet usage, reallocate spend, and understand service costs.Partner closely with sales, aftermarket, and technical teams to deliver added value.Occasionally support pre-sale conversations by providing data examples or insights.Travel locally to customer sites for in-person reviews and relationship building.Ideal Candidate ProfileAnalytical, detail-oriented, and comfortable working in spreadsheets.Strong communicator and natural storyteller.Enjoys being customer-facing and explaining complex ideas simply.Problem-solver who likes turning data into action.Comfortable owning their work without micromanagement.Open toEarly-career professionals (1–3 years experience).Customer success, analytics, operations, or technically inclined backgrounds.Work Setup & TravelRemote-friendly with regular customer visits.Office available but not required.Travel for in-person QBRs within the territory.Base salary target: $80,000–$90,000.Performance-based bonus (mix of quantitative + qualitative metrics).Company vehicle provided (SUV), plus gas, maintenance, and tolls.Strong onboarding and training support.Seniority levelEntry levelEmployment typeFull-timeJob functionConsulting, Analyst, and Customer ServiceIndustriesData Infrastructure and Analytics, IT System Data Services, and Transportation, Logistics, Supply Chain and StorageJ-18808-Ljbffr Henry North
$151k - $207.9k
...mission. If you are too, let's talk. About the role The Sr. Customer Success Manager role will play a critical part in the exciting growth and... ...goals with business value. Have strong listening and analytical skills with the demonstrated ability to ask effective questions...SuggestedLocal areaWorldwideFlexible hoursShift work- ...CLIENT RELATIONSHIP MANAGER Modern Position Description... ...solutions that help customers run their business... ...Role Focus A successful CRM keeps the client experience... ...renewals, expansions, fleet changes, program... ...same time. Strong analytical and reasoning abilities...FleetContract workTemporary workWork at officeRemote work
Flex Technology Group
Baltimore, MD1 day ago $101.9k - $140.14k
...others every day. We are re-defining the fleet management industry to be people first, then... ...reporting tools, SQL, Power BI, or similar analytical platforms, including SAP, Snowflake,... ...on several factors, including the successful candidate's qualifications, knowledge,...FleetLocal areaElement Fleet Management
Baltimore, MD1 day ago- ...Director of Technical Account Management, Customer Success, Cybersecurity / DLP Director of Technical Account Management, Customer Success... ...Engine Speak fluent regex, ML classification, and behavioral analytics. Debug policy false-positives while briefing the CISO in...SuggestedRemote workWork from homeSleeping nightsFlexible hoursNight shift
$93.6k - $128.7k
...unique contributions. Managing an identified... ...solutions to new or existing customers and providing overall... ...internal sales and data analytics tools (ex. CRM,... ...: ~ Track record of success leading commercial teams... ...role is governed by our Fleet Safety Policy. To be eligible...FleetTemporary workLocal area- ...Insight Global is actively hiring a Remote CX Manager responsible for leading customer experience and user experience in support of a large government... ...metrics (e.g., surveys, NPS, usability testing, analytics tools) • Experience identifying pain points and designing...Casual workLive inRemote work
Insight Global
Windsor Mill, MD3 hours ago - ...Are you a proactive, customer-focused professional who enjoys building strong relationships? Do you like using data to help customers... ...would love to meet you! By joining our team as a Customer Success Manager, you will be responsible for proactive customer engagement,...Flexible hours
PolyWorks, Inc. Defunct
Baltimore, MD3 days ago - ...Customer Success Manager Remote (Central Time) | SaaS | Field Service Technology Help Home Service Businesses Scale Smarter At Sera Systems, we're transforming the way HVAC, plumbing, and electrical companies operate. Our AI-powered platform helps service businesses...For contractorsRemote work
Sera Systems
Baltimore, MD4 days ago $250k
...Job Overview: The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar’s Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help...Remote workFlexible hoursExostar
Baltimore, MD2 days ago- ...Customer Success Manager At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks. We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security...Temporary workWork experience placementLocal areaFlexible hours
CyberMaxx
Linthicum Heights, MD4 days ago $62k
...Customer Engagement Manager The Customer Engagement Manager (CEM) position is responsible for the management... ...Maintenance, Lease Financing and Fleet Management Services) by utilizing the... ...and safety. Your Voice. Your Success. The Future We Build Together. Compensation...FleetFull timeLocal areaNight shiftRyder
Baltimore, MD3 days ago$67.28k - $84.1k
...Customer Experience Executive - Baltimore, Northern Virginia & Washington, DC The Customer... ...in addition to direct insights on case management. The CEE ensures FMI's customers and... ...problem-solving abilities and analytical and negotiations skills ~ Strong interpersonal...Work experience placementRemote work$104.7k - $167.5k
...of pioneering science through analytical technologies, informatics,... ...detecting diseases earlier, managing routine infections, and combatting... ...,000 colleagues partner with customers to turn scientific challenges... ...capital. Inspire Customer Success Across Lab Automation Creates...Daily paidContract workTemporary workWork at officeRemote workWorldwideFlexible hoursShift work- ..., foreign associates, and internal teams, ensuring the smooth management of patent portfolios, prosecution activities, deadlines, reporting... ...Outlook, Word, and Excel. ~ Exceptional organizational, analytical, and problem-solving skills. ~ Ability to manage multiple priorities...Full timeWork at office
TBG | The Bachrach Group
Baltimore, MD3 days ago - ...Senior Engagement Lead – Risk & Fraud Analytics Location: Washington, D.C. – Hybrid... ...expertise in Payments Analytics, Fraud Risk Management, Advanced Analytics, and Business... ...Lead cross-functional teams and ensure successful engagement delivery. - Build trusted...Full timeWorldwide
Straive
Baltimore, MD3 hours ago $85k - $105k
...part of Wealthspire, a leading wealth management, institutional advisory, and business management... ..., visit and The Client Success Manager is responsible for managing the... ...partners to complete platform setup and customization Assist with testing and optimizing platform...Full timeWork experience placementSummer workWork at officeLocal areaRemote workFiducient Advisors
Baltimore, MD11 hours ago$95.28k
...Job Description Job Description Crete Carrier offers home weekends with the Northeast Region fleet. Salary: Top 50% average $95,278 per year CPM: Starting pay $.69 to $.72 cpm Experience: One-year verifiable tractor trailer experience with a class A CDL...FleetCrete Carrier
Baltimore, MD8 days ago$75k - $95k
...B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI. We believe gifting... ...in New York, London, and Lisbon.About The RoleAs a Client Success Manager at Reachdesk, you'll be responsible for driving high-impact outcomes...Reachdesk
Baltimore, MD3 days ago- ...Position Summary The Client Success Manager (CSM) owns the client relationship for assigned accounts. The CSM builds and maintains strong... ...+ years of experience in client success, account management, customer relationship management, or a similar client-facing role. ~...
IntelliComp
Baltimore, MD3 days ago $107.22k
...Carrier and Shaffer Trucking have some great opportunities out of Maryland, whether you're looking for frequent home time on a dedicated fleet or prefer regional or national OTR. Salary: Top 50% average $107,216 per year CPM: Starting pay $.68 to $.71 cpm...FleetCrete Carrier
Baltimore, MD8 days ago- ...Transportation ManagerThe Transportation Manager at Safeway Trucking is responsible for overseeing all aspects of fleet operations, ensuring optimal efficiency, compliance... ...Samsara, Fleet Complete, TMT, Geotab).Strong analytical skills for performance monitoring, cost...FleetWork at office
East Coast Warehouse
Baltimore, MD3 days ago $58.8k - $88.2k
...Client Success Manager Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work... ...client success, account management, relationship management, customer support, or a comparable client-facing role. Experience or...Work at officeLocal areaFlexible hoursDentaQuest
Baltimore, MD6 days ago$90k - $110k
...Gravitate Digital helps local service businesses generate more customers through paid advertising, content creation, and lead... ...systems. Were growing quickly and are looking for a Client Success Manager who can help us deliver an exceptional client experience while...Local areaRemote workGravitate Digital
Baltimore, MD17 hours ago$50k - $60k
...pre-construction planning and management, as well as promote the... ...requested Responsible for fleet telematics and related driver... ...reasonable suspicion drug tests Successful completion of Area... ...Strong verbal, written, analytical, reasoning, and problem-solving...FleetFull timeWork at officeLocal areaFlagger Force Traffic Control Services
Baldwin, MD2 days ago- ...Transformation Be a part of a high-growth Customer and Digital Experience consulting firm... ...commercial growth, and long-term client success. What will you do : Own a portfolio... ...to business development initiatives. Manage account forecasting, revenue planning,...
Altudo Corporation
Baltimore, MD4 days ago $93k
...demand Safety-first culture with training, technology, and support Modern, well-maintained equipment from one of the largest fleets in the industry A company built on a mission of “One team driven to make a difference.” Nationwide strength — 250+ terminal...FleetWeekly payMonday to FridayKenan Advantage Group
Baltimore, MD1 day ago- ...across multiple product types Build and manage a strong pipeline of investor and broker... ...lending experience (required) ~ Proven success in loan origination, sales, or business... ...working independently ~ Strong analytical skills and deal structuring ability ~...Full timeWork at officeFlexible hours
Chesapeake Search Partners
Baltimore, MD1 day ago - ...is a global Enterprise AI and Analytics company trusted by leading... ...Founded in 2016, MathCo builds custom AI and advanced analytics solutions... ...'. Role : Account Manager - Pharma Domain Location:... ...insights that facilitate client success. Leading client...Full timeWork experience placement
MathCo
Baltimore, MD3 hours ago $70.4k - $75k
...commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated... ...The CX Supervisor effectively coaches and manages team performance to achieve established... ...Knowledge, Skills and Abilities: Demonstrated success in service/support operations and direct...For contractorsWork at officeFlexible hoursAmeriGas
Baltimore, MD1 day ago- ...essential for company and client’s success; the technical & presentation... ...skills to convert leads into customers, and the passion, backbone... ...to work independently and manage multiple priorities in a fast... ...). · Familiarity with data analytics and performance metrics. ·...Remote work
BrightLake.ai
Baltimore, MD4 days ago
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