Manager, Account Management

Manager, Account Management

Overview-We are the global technology company in the payment industry. We work to connect and power an inclusive and digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and network, partnerships and passion, our innovations and solutions help individuals, financial institutions, merchants, government and new businesses realize their greatest potential.

• Overall responsibility for development and management of financial institutions, Fintech and merchants in Belgium and Luxembourg. Your focus is your customer. You will develop and maintain strong working relationships with all the decision makers of your customers


• Based on a profound knowledge of your customers business you will identify the relevant Mastercard services that meet your customer’s needs with as an end goal the achievement of your sales target


• You will evaluate business opportunities in terms of impact and financial return.


• You will develop our business within existing and/or not existing customers and drive business development opportunities and innovative commercial responses in the markets delivering increased revenue and/or market share


• You will supervise project execution, collaborating across all business functions, to assure a delivery that will exceed your customers’ expectations


• You will be able to analyse data to identify new opportunities and/or to pursue your customers and their business rigorously.

• Successful experiences in challenging environments (start-up, tech, retail, consulting) and in conducting business development activities working with cross functional partners


• Strong commercial skillset with marketing acumen and entrepreneurship mindset with strong ability to think out of the box, take initiatives and a taste for challenge - an outside-in thinker


• Analytical skills to understand customer needs, identify market perspectives, understand technological and data-based services, use sophisticated business cases and provides insight and analysis of market and customer business through profitability modeling, financial forecasting and competitive analysis


• Ability to understand the new evolutions in technology and how to apply them to business


• Self-starter/self-motivated with a natural ability to learn independently relying on the sources at hand and by seeking advice from the team


• Excellent verbal and written communicator and influencer with strong negotiation skills


• Team player with an ability to collaborate with all the internal and external stakeholders (technical teams, products teams, sales experts, legal teams etc…) with a strong problem-solving orientation


• Fluency in English, French and Dutch is required


• Bachelor’s degree required

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.