Front Desk & Customer Support Coordinator

Front Desk & Customer Support Coordinator

Location: Dallas, TX

Job Type: Full-Time, On-Site

Compensation: $20.00–$23.00/hour

Job Summary

HireFrontier is a full-service staffing and recruitment firm helping growing organizations build reliable teams. We're hiring a Front Desk & Customer Support Coordinator to serve as a central support hub across departments — handling front-desk reception, order processing, and customer communications in a fast-paced, varied role.

Responsibilities

● Provide welcoming, organized front-desk and reception support

● Support showroom/store operations and daily workflow

● Enter and maintain accurate customer order records

● Assist with returns, exchanges, and issue resolution

● Handle inbound calls professionally and efficiently

● Learn internal platforms and service workflows quickly

● Provide flexible backup support across departments

● Maintain proactive communication with customers and teams

● Support additional administrative and operational tasks

Qualifications

● Prior customer service, admin, or retail experience preferred

● Strong verbal, written, phone, and email communication

● English fluency required; Spanish a plus

● Detail-oriented with strong time management

● Positive attitude in a fast-paced setting

● Team-oriented and reliable

● Comfortable learning new systems quickly

Equal Opportunity Employer

HireFrontier is an Equal Opportunity Employer and does not discriminate based on race, color, religion, gender, national origin, age, disability, or other legally protected status. We're committed to a diverse, equitable, inclusive workplace.