Regional Director of Operations

Job Summary: The Regional Director of Operations has overall region responsibility for profit, loss, sales, and operations. The Regional Director of Operations is the manager that coordinates the activities of the sales, operations, and administrative staff by working through the Branch Managers. The Regional Director of Operations has the responsibility for training, sales, gross margin, budget, human resources, operations, delivery, customer satisfaction, and profitability of their region. General Job Duties and Responsibilities: Ensure that Branch Managers recruit, hire, train, manage, supervise, promote, discipline, and discharge, if necessary, all project-related leadership. Effectively manage and elevate, if necessary, all human resource issues per Company policies and procedures. Review the Branch Managers’ recommendations for project-related management’s performance ratings, promotions, and pay changes. Provide guidance and mentoring of the team to meet all customer and Company goals and objectives. Complete BMs’ annual performance reviews. Complete weekly, monthly, and quarterly reporting as required. Attend weekly, monthly, and quarterly meetings as required. Responsible for developing opportunities and monitoring sales quota achievement. In concert with management develop, lead, and manage the delivery, operations, customer satisfaction, and administrative operations of the region. Coordinate the customer account activities with other management when the customer account goes outside of established regional territory. Manage the workload distribution and monitor customer delivery and job installation progress. Participating in and/or facilitating the bid process. Act as the Company liaison for interface with customer representative(s) Create, develop, and implement regional process improvement(s). Other responsibilities as assigned. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients, and business partners. Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s). Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. Must be able to travel as needed. Must possess the ability to learn Company and customer project management systems. Must be able to successfully secure and maintain a Company-sponsored American Express Card. Regular attendance is mandatory Education, Certification, License, and Skill Requirements: Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred. RCDD certification preferred. Must have experience in customer interface, such as liaison between the customer and the Company. Must possess a minimum of ten (10) years of supervisory or managerial experience. Must have a minimum of seven (7) years of experience in telecommunications or a related technical or construction field. Must be proficient with Microsoft Office (Word, Excel, and MS Project). Must meet Company minimum driving standards. Must be able to manage multiple tasks/projects simultaneously. Must be able to supervise multiple Branch Managers and other personnel. Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to completion and customer turnover. Minimum Years of Experience 6+ License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO & Aff... The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish #LI-Onsite Workplace Type Traveling #J-18808-Ljbffr