Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2011 after spending four years learning the business as a team member, and today our office has grown into a close-knit team of six. I earned my Bachelors degree from Southern Virginia University and have several professional designations and licenses.

Giving back to the community has always been at the core of who we are. Through our Lift Up Your Community initiative, we focus on spotlighting the goodness of others, encouraging volunteer service, and assisting those in need. We proudly sponsor two annual $1,000 Lifting Up scholarships for local high school students and support organizations such as the Caroline Little League, Caroline Public Schools, the Caroline Sheriffs Office, and Caroline Social Services.

Inside the office, we live out our agency creed daily: choosing the harder right over the easier wrong, having meaningful conversations that uncover the protection customers truly need, fulfilling every commitment, and remembering to enjoy life along the way. Our culture reflects that mission through team-building activities, holiday events, continuous training, paid time off, and a retirement plan all designed to help our team grow personally and professionally.

If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
Matt Brandt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.