Sr. AWS Application Production Support Engineer
Full-time
System One
Job Title: Production Support Engineer – AWS
Duration: Full Time / Permenent Role
Location: Birmingham, AL, Columbia, SC, Knoxville, TN or Lafayette, LA
Work Mode: 5 Days Onsite
Position Overview
-
Provide production support for critical HR, Finance, and other back-office applications hosted in AWS.
-
Two positions support a 24x7 Eyes-on-Glass environment, working 12.5-hour shifts with rotating day/night coverage every 4–6 weeks (typically Sun-Wed).
-
One position (under Aravind) works primarily Monday-Friday with on-call coverage and every-other-weekend support.
-
Candidates must be flexible and comfortable supporting a 24x7 production environment.
Key Responsibilities
-
Monitor production systems, alerts, scheduled jobs, and application health.
-
Perform incident triage, troubleshoot failures, analyze logs, and restore services.
-
Support and troubleshoot AWS, RDS, Redshift, AutoSys, and existing CI/CD pipelines.
-
Use ServiceNow (or similar ticketing tools) to document and manage incidents.
-
Research issues beyond existing knowledge articles, gather diagnostics, and escalate with actionable findings.
-
Identify opportunities for automation and operational improvements.
Required Skills
-
6+ years of production/application support experience.
-
Strong AWS production support experience, including console navigation and log analysis.
-
Experience with:
-
AWS services
-
Amazon RDS
-
Amazon Redshift
-
AutoSys
-
Incident management and troubleshooting
-
ServiceNow or comparable ticketing systems
-
-
Good understanding of DevOps and CI/CD processes, including running, monitoring, and troubleshooting pipelines rather than building or deploying them.
Nice to Have
-
AWS Associate Certification.
-
Python scripting (strongly preferred for at least one of the three hires).
-
Experience supporting HR, Finance, or other enterprise back-office applications.
-
Automation experience.
Key Success Factors
-
Strong log analysis and troubleshooting skills.
-
Ability to independently investigate issues
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Sr. AWS Application Production Support Engineer in Knoxville, TN vacancy
- ...Job Title: Production Support Engineer – AWS Duration: Full Time / Permenent Role Location: Birmingham, AL, Columbia, SC, Knoxville, TN... ...support for critical HR, Finance, and other back-office applications hosted in AWS. Two positions support a 24x7 Eyes-on-...Amazon Web ServiceSeniorFull timeLocal areaMonday to FridayFlexible hoursNight shiftRotating shiftWeekend work
$75k
...Job Title : AWS Production Support Engineer - Knoxville, TN Location : Knoxville, Tennessee Type : Contract-to-Hire Compensation :... ...provide hands-on operational support for business-critical applications running in AWS within a large financial services...Amazon Web ServiceContract workLocal areaWeekend workWeekday work- ...Job Title: Junior AWS Production Support Engineer Location: Knoxville, TN, Columbia SC or Lafayette, LA or Birmingham, AL Job Type: Full... ...Provide Level 1 and Level 2 production support for AWS hosted applications. • Monitor applications and respond to alerts,...Amazon Web ServicePermanent employmentFull timeLocal area
- ...Job Title: AWS Application Production Support Engineer Location: Knoxville, TN, Columbia SC or Lafayette, LA or Birmingham, AL Type: Direct Hire Responsibilities Monitor AWS hosted applications and respond to production alerts and incidents. Perform incident...Amazon Web ServiceLocal area
$75k
...Job Title: AWS Production Support Engineer Location: Knoxville, Tennessee Type: Contract To Hire Compensation: $75,000.00 Work Model... ...Provide production support for AWS hosted enterprise applications. Monitor applications and infrastructure using Amazon...Amazon Web ServiceContract workLocal areaWeekend workWeekday work- ...Job Title: AWS Production Support Engineer Location: Knoxville, TN Type: Contract To Hire Work Model: Onsite – onsite Hours: 40.0... ...Provide monitoring and production support for AWS hosted applications and infrastructure. Monitor dashboards, alerts, application...Amazon Web ServiceContract workLocal areaShift workNight shift
- ...Job Title: Senior Data Engineer Location: Knoxville... ...data pipelines supporting large-scale, cloud-based... ...and create operational applications to support critical business... ...workflows within an AWS-centric environment.... ...building and maintaining production-grade data pipelines....Amazon Web ServiceSeniorPermanent employmentFull timeLocal areaRemote work
System One Holdings, LLC
Knoxville, TN1 day ago - ...Services & Insurance Sr. Data Engineer ESSENTIAL... ...scalable data pipelines supporting batch, real-time streaming... ...teams to build data products safely and... ...evaluates the integration of AWS and Azure cloud data... ...ENVIRONMENT When applicable and appropriate, consideration...Amazon Web ServiceSeniorWork experience placement
Sedgwick
Knoxville, TN1 day ago - ...Hours: 40.0 Responsibilities Support enterprise-wide Application Portfolio Management (APM), Technology... ..., Business Architecture, Product, Engineering, and Portfolio Management teams using... ...modernization, preferably within AWS heavy enterprise environments. ~...Amazon Web ServiceLocal area
System One
Knoxville, TN14 days ago - ...Description Job Title: Senior Product Analyst/System Analyst... ...resolving production issues. Support testing phases including SIT,... ...or similar tools. Support application enhancements and production support... .... ~ Understanding of AWS-based application environments...Amazon Web ServiceSeniorPermanent employmentFull time
- ...Title: Desktop Packaging Engineer Location:Plano, TX/Reston... ...Responsibilities Support enterprise desktop application packaging, deployment, and... ...environments relying heavily on AWS hosted systems and modern... ..., documentation, and production support standards. ~ Understanding...Amazon Web ServicePermanent employmentFull timeLocal area
$60k - $120k
...Job Title: Senior AWS Python Developer - Knoxville, TN... ...and maintain Python-based applications and data solutions supporting the Financial Crimes... ...activities. Collaborate with engineering, data, and business teams... ...Strong troubleshooting and production support skills. ~...Amazon Web ServiceSeniorContract workLocal area$154.2k - $223.2k
...performance, strengthen resilience, and support long-term sustainability. Join us in building... ...Ameresco is seeking a Senior Electrical Engineer - Microgrid Controls & Automation... ...secure control system architecture and applicable cybersecurity requirements, including ISA...SeniorFull timeRemote workAmeresco
Knoxville, TN3 days ago- ...Job Title: Senior AI Coding Engineer Employment Type: Full-Time,... ...administration, security, and ongoing support of AI-powered coding tools,... ...coding-agent platforms in production environments. The successful... ...will work extensively with AWS services, enterprise identity...Amazon Web ServiceSeniorPermanent employmentFull timeRelocationRelocation package
Mastech
Knoxville, TN7 hours ago - ...Senior CyberArk PAM Engineer Systemone is seeking a Senior CyberArk Privileged... ...our Identity & Access Management team supporting a large scale, AWS based financial services environment... ...and supporting components in a production environment ~ Strong background building...Amazon Web ServiceSenior
System One Holdings, LLC
Knoxville, TN2 days ago - ...Senior DevSecOps Engineer Permanent Full-Time Lafayette, LA | Knoxville, TN | Birmingham... ...repository proxy strategies across supported software ecosystems. Drive... ...GitHub Actions also acceptable Strong AWS experience with: IAM ECS / EKS...Amazon Web ServiceSeniorPermanent employmentFull time
System One Holdings, LLC
Knoxville, TN3 days ago $89.6k - $123.2k
Senior Data Engineer Position Description CGI is... ...data engineering team supporting large scale, cloud... ...and create operational applications that support critical... ...business workflows within an AWS centric environment.... ...and maintaining production grade data pipelines...Amazon Web ServiceSeniorLocal area- ...with precision in accordance with accepted engineering practices. Career Development As your experience grows, ECS will: Support you in further enhancing your... ...provided by organizations such as ACI, ASNT, AWS, ICC, NICET, NRCA, RCI, various State DOTs...Amazon Web ServiceSeniorFor contractors
Ecs Southeast
Knoxville, TN1 day ago - ...what comes next. As a Solutions Engineer, you will serve as a senior technical expert supporting C Spire Business Technology sales... ..., presentations, and product demonstrations throughout the sales... ...VMware Certified Professional, AWS, Azure, Dell Technologies, Fortinet...Amazon Web ServiceSeniorFull time
C Spire
Knoxville, TN6 days ago - ...Job Title - AWS Infrastructure Automation Engineer Locations: Lafayette, LA | Knoxville... ..., Cloud Administrator, Application Developer, or GenAI... ...Maintain and enhance existing production automation platforms and... .../enrichment. Support automation for deployment...Amazon Web ServiceFull time
- ...architect will work with product owners, enterprise architecture, engineering, and security teams to... ...cloud environments, and support compliance with enterprise... ...role requires strong AWS expertise and the ability... ...and internally developed applications. Requirements Extensive...Amazon Web ServiceSeniorFull time
System One
Knoxville, TN3 days ago - ...: Provides plant automation and process engineering support. Provides engineering efforts from inception through production in new and existing product design and manufacturing... ...deemed necessary. Mentor other staff as applicable. Review and comply with the Code of...SeniorFull timeWork at officeLocal area
- ...mentoring mid-level and offshore engineers. You'll take the tech briefs... ...experience building production backend services. Strong hands... ...native services in Azure and/or AWS. A track record of mentoring... ...culture. We value and consider applications from all qualified candidates...Amazon Web ServiceSeniorFull timeTemporary workPart timeLocal areaFlexible hours
Tegna
Knoxville, TN3 days ago - ...Job Title: Senior AWS IAM Engineer Location: Lafayette, LA, Knoxville... ...Senior AWS IAM Engineer to support enterprise cloud identity... ...security, data, cloud, and application teams. This is a senior... ...complex problems, and produce production quality code and automation...Amazon Web ServiceSeniorPermanent employmentFull timeLocal area
System One
Knoxville, TN19 days ago $89.6k - $194k
...SAP Application Security and GRC Analyst (Sr.) CGI is seeking a Senior SAP GRC and Application Security Analyst to join an SAP S/4HANA Greenfield implementation... ...documents, and standard operating procedures (SOPs)—to support project objectives and security compliance. Required...SeniorContract workWork at officeLocal area2 days per weekLED FastStart
Knoxville, TN3 days ago- ...Vulnerability Management Analyst to support vulnerability governance,... ..., infrastructure, cloud, application, and risk teams to analyze vulnerability... ...domains, including cloud and AWS based environments. Track... ...Computer Science, Computer Engineering, Cybersecurity, Information...Amazon Web ServiceSeniorPermanent employmentFull timeLocal area
System One
Knoxville, TN19 days ago - ...- Senior F5 Network Engineer Locations: Lafayette... ...IP LTM and GTM/DNS to support a large scale, highly... ...F5 load balancing and application delivery infrastructure... ...5 and network related production issues, performing root... ...automation, and AWS cloud networking technologies...Amazon Web ServiceSeniorFull timeLocal area
System One
Knoxville, TN28 days ago - ...looking for a Principal Software Engineer to lead the design and... ...across backend services, frontend applications, and intelligent workflow... ...full-stack expertise, a strong product mindset, and the ability to guide... ..., testing, and long-term support.• Create and refine agentic AI...
Robert Half
Knoxville, TN5 days ago - ...Automation Engineer, Field Services Who are we? In a world where performance is paramount... ...review existing control systems for all product lines, which include industrial boilers,... .... Assure compliance of products with applicable (NEC, NFPA, UL, CSA) codes. Assist...Temporary workCasual workWork at officeImmediate startRemote work
Thermon, Inc.
Knoxville, TN4 days ago - ...news.TEGNA is looking for a QA Automation Engineer to join our development team. A... ...collaborate closely with developers and product teams to design, implement, and maintain... ...automated test suites for web, mobile, and OTT applications.Integrate automated tests into CI/CD pipelines...Full timeTemporary workPart timeLocal area
Tegna
Knoxville, TN7 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sr. AWS Application Production Support Engineer. Be the first to apply!
Related searches
- senior application support engineer Knoxville, TN
- network applications engineer Knoxville, TN
- junior application support engineer Knoxville, TN
- application system engineer Knoxville, TN
- hydraulic application engineer Knoxville, TN
- application engineering manager Knoxville, TN
- application performance engineer Knoxville, TN
- senior application security engineer Knoxville, TN
- app developer Knoxville, TN
- data center operations engineer Knoxville, TN