Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Call Center Operations Manager

Kobie Marketing

Kobie, a leader in loyalty, is seeking an experienced contact center manager to oversee a Tier 1 operation. This remote-first role supports multiple clients by phone, email, and chat, translating strategic goals into tactical deliverables and guiding a supervisory team to meet service levels and customer satisfaction. You'll need a proven track record in fast-moving environments, exceptional communication, and the ability to develop people. #J-18808-Ljbffr Kobie Marketing

Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Call Center Operations Manager in New York, NY vacancy
  •  ...ResMed is seeking a Manager, Call Center in the United States. This role involves leading a team of Customer Service Representatives to optimize...  ...candidate will have a strong background in call center operations and people management. Key responsibilities include... 
    Suggested

    ResMed

    New York, NY
    4 days ago
  •  ...Call Center Manager Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become...  ...Summary: The Call Center Manager oversees the daily operations and performance of the Member Services Call Center,... 
    Suggested
    Work at office

    Amida Care

    New York, NY
    1 day ago
  • $60k - $80k

     ...Summary and Responsibilities Acentra Health is looking for a Call Center, Manager to join our growing team. Job Summary: As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions... 
    Suggested
    Contract work
    Local area
    Remote work
    Monday to Friday
    Afternoon shift
    Weekday work

    Acentra Health

    New York, NY
    4 days ago
  • $85 per hour

     ...Remote Medical Answering Service Call Center Manager Remote · US Only Full-time Daily Drop — Subscriber Perk Manage stress from...  ...care. The Floor Manager provides day-to-day leadership and operational oversight for Team Leads, ensuring effective workflow... 
    Suggested
    Full time
    Casual work
    Work at office
    Remote work
    Flexible hours

    Call 4 Health

    New York, NY
    4 days ago
  • $90k - $110k

     ...over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community...  ...purpose meets possibility! Job Description The  Call Center Manager provides operational leadership for the daily performance of the Call Center... 
    Suggested
    Full time
    Work at office
    Monday to Friday

    New York Psychotherapy and Counseling Center

    New York, NY
    11 hours ago
  • Leading a team of call center associates, the full-time Call Center Manager will oversee daily operations, provide training and support, and ensure quality and productivity goals are met in a remote environment. Key responsibilities Oversee daily team activities and monitor... 
    Full time
    Remote work

    Virtual Vocations Inc

    New York, NY
    3 days ago
  • $58k - $60k

     ...- Bring Patients Back In and Keep 19+ Centers Full Women’s Imaging Specialists (WIS)...  ...members, we’re growing fast. We’re hiring a Call Center Manager (Outreach) to lead our centralized...  ...priorities, coverage, and workflows - not operate in a silo. You’ll also be comfortable... 
    Full time
    Seasonal work
    Work at office
    Remote work
    Monday to Friday

    Women's Imaging Specialists

    New York, NY
    18 hours ago
  • Leading multiple contact center operations, the full-time California Senior Call Center Manager will oversee service levels, customer satisfaction, and operational efficiency while managing budgets and workforce planning in a remote environment with occasional in-office... 
    Full time
    Work at office
    Remote work

    Virtual Vocations Inc

    New York, NY
    18 hours ago
  •  ...Administrative Associate I to act as Assistant Supervisor in the Call Center. You will review calls, coach staff, and ensure accurate DEP...  ...service requests, monitor performance metrics, and assist management with staff development, timekeeping, and process improvements... 
    Work at office

    NYC Department of Environmental Protection (NYC DEP)

    New York, NY
    1 day ago
  • Brunswick Corporation, through Freedom Boat Club, is seeking a Call Center Manager to lead and develop the customer service team for optimal member experiences. The role oversees operations, staffing, and service levels while driving KPI-based improvements. You will coach... 
    Remote job
    Full time

    Brunswick Corporation

    New York, NY
    4 days ago
  • Leading multiple contact center operations, the full-time California Licensed Senior Call Center Manager will oversee service levels, customer satisfaction, and operational efficiency while working remotely with occasional in-office requirements. Key responsibilities Oversees... 
    Full time
    Work at office
    Remote work

    Virtual Vocations Inc

    New York, NY
    4 days ago
  • $130k - $185k

     ...Our client is a FinTech firm in Manhattan, and they are looking for a structured, results-driven manager to oversee operations for its Learning & Development group. The role blends team leadership with process improvement and supports both the broader training function... 
    Work experience placement

    Atlas Search

    New York, NY
    3 days ago
  •  ...Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more...  ...is a member of Compass Group USA Sterile Processing Operations Manager - Evenings - Brooklyn, NY Job Summary Working... 
    Hourly pay
    Local area
    Flexible hours
    Afternoon shift

    Compass Group

    New York, NY
    1 day ago
  • $45k - $47k

     ...or an alternative application process. Call Center Supervisor Remote, US Salary Range: $45...  ...Authority’s Administrative Plan, Standard Operating Procedures and HUD regulations. DUTIES...  ...performance standards through talent management tools such as performance plans, effective... 
    Work experience placement
    Remote work

    Nan-Mckay-

    New York, NY
    3 days ago
  •  ...growing teams! As an EBO Supervisor you will manage the performance, workflow, activity and...  ...issues. Makes/answers escalated calls in the name of the client in order to resolve...  ...acting as Team Lead or Supervisor in a Call Center or Customer Service function where contact... 
    Work at office
    Remote work
    Flexible hours

    State Collection Service

    New York, NY
    4 days ago
  • $20.67 - $24 per hour

     ...passionate about creating transformative change in healthcare. This position serves as a working supervisor with oversight and management of all call center associates and functions as they relate to maintaining quality of HealthPort services and continued profitability of the... 
    Temporary work
    Work at office

    OpenKrill

    New York, NY
    2 days ago
  • Essen Health Care is seeking a Clinical Call Center Manager (RN or LPN) to lead its Remote Patient Monitoring and care management programs...  ...significant experience in care management and clinical call center operations. Join a growing organization dedicated to delivering high-... 
    Remote work

    Essen Health Care

    New York, NY
    3 days ago
  •  ...medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically...  ...us!ABOUT THE ROLEBlink Health is looking for a Senior Program Manager, People Operations to own our Leave of Absence and... 
    Local area
    Flexible hours

    Blink Health

    New York, NY
    2 days ago
  • $81.6k - $142.8k

    We're seeking a detail-oriented Program Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. This role focuses on day-to-day marketplace operations, catalog excellence, and cross-functional collaboration to ensure seamless... 
    Flexible hours

    Zappos

    New York, NY
    18 hours ago
  • $60 - $85 per hour

    You will:Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing...  ..., JDs, offer details, etc. and maintain data integrity and operational excellence within the teamWork from the San Francisco office,... 
    Hourly pay
    Contract work
    Work at office

    Scale AI

    New York, NY
    4 days ago
  •  ...Join Vacatia and Shape the Future of Contracts & Legal Operations Location Remote Florida Vacatia is an innovative hospitality company...  ...looking for a proactive experienced Contracts & Legal Operations Manager who will lead our Contract Administration Team manage complex... 
    Contract work
    Remote work

    Vacatia

    New York, NY
    2 days ago
  • $185k - $195k

     ...Contract Program Manager Remote, United States (Remote) Job Title: Contract Program Manager Job Code: PAF161 Location: Remote Reports...  ...integrate diverse disciplines and convert ambiguity into an executable operating approach Demonstrated success developing people, reusable... 
    Contract work
    Temporary work
    For contractors
    For subcontractor
    Work at office
    Local area
    Remote work
    Flexible hours

    Cherokee Federal

    New York, NY
    2 days ago
  • $120k - $135k

     ...that blends deep commercial contracting expertise with legal operations discipline. The team partners closely with Sales, Finance, Revenue...  ...Outreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior... 
    Full time
    Contract work
    Work at office
    Remote work
    Flexible hours
    Night shift

    Outreach

    New York, NY
    18 hours ago
  • $130k - $140k

     ...Responsibilities: Lead and support process improvement, operational transformation, business-as-usual enhancement, and strategic change...  ...priorities, client impact, operational efficiency, risk management, and revenue generation. Identify, prioritize, and coordinate... 
    Work at office

    BBVA

    New York, NY
    4 days ago
  • $150k - $180k

     ...Director of Customer Operations – Tech Startup Full Time, Permanent NYC $150k – 180k p.a. base DOE plus benefits Tiger Recruitment...  ...-focused, hands-on role that combines customer relationship management, technical troubleshooting, and building scalable processes.... 
    Permanent employment
    Full time
    Contract work

    Tiger Recruitment

    New York, NY
    1 day ago
  •  ...Required skills and experience 5 to 7 years in commercial contract management, procurement or contracts-focused legal work, including direct...  ...how an investment platform runs and who will not need the operating context explained to them. Proven negotiation experience... 
    Contract work
    Work experience placement
    Shift work

    The Planet Group

    New York, NY
    3 days ago
  •  ...focus areas include statements of work for staff augmentation and managed services, renewals across the data and analytics portfolio,...  ...and risk positions into plain terms for portfolio managers, operations leads and technology owners who are not contracting specialists... 
    Contract work
    Work experience placement
    Work at office
    Shift work
    2 days per week
    3 days per week

    The Planet Group

    New York, NY
    2 days ago
  • $141.07k

     ...Process and Controls - Insurance (Manager) (Multiple Positions) (174226...  ..., and industry-focused operational recommendations that help companies...  ...application process, please call 1-800-EY-HELP3, type Option 2...  ...Option 1 (HR Shared Services Center), which will route you to EY’... 
    Full time
    Work experience placement
    Summer holiday
    Immediate start
    Monday to Friday

    EY (Ernst & Young)

    New York, NY
    1 day ago
  •  ...The Role We’re looking for a commercial Contracts Manager to manage deals through their full life cycle, from customer-facing negotiation...  ..., partners, and vendors as needed to support day-to-day operations; Analyze third-party paper against our standard commercial... 
    Full time
    Contract work
    Work at office

    Scale

    New York, NY
    1 day ago
  • $110k - $120k

     ...The Role: We are seeking an experienced Contract Manager to join our Legal team. This role will play a critical part in reviewing...  ...fallback and alternative language) Partner cross-functionally with Operations, Sales, HR, Finance, and Risk Management Manage the company... 
    Full time
    Contract work
    Work at office

    Harvard Maintenance

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Operations Manager. Be the first to apply!