Cafe General Manager

Job Description

Job Description

Café Manager –Corner Market Café

Salary Range: $55,000 – $60,000
Plus Potential Bonus Opportunities (based on store volume, location, and experience)
In compliance with Massachusetts state law.

You must be 18 years or older to apply

Join Our Team – Where Energy, Leadership, and Great Guest Experiences Come Together!

We’re looking for positive, energetic, and people-focused leaders who know how to inspire a team and create an environment guests want to come back to every day.

At Corner Market Café, great leadership is more than running operations—it’s about building a fun, fast-paced culture where team members feel supported, guests feel welcomed, and the café operates with energy and excellence.

If you love:

• Leading and motivating teams
• Creating a positive and high-energy work environment
• Coaching people and helping them grow
• Delivering outstanding guest experiences
• Staying active and involved throughout your shift

Then this could be the perfect role for you.

We don’t just manage cafés—we create experiences, develop people, and build teams guests remember.

Enjoy a World of Benefits!

Are you seeking a workplace that truly cares about your well-being? Look no further! We are excited to announce a fantastic opportunity to be part of our team and take advantage of our comprehensive benefit plan.

Health, Dental, and Vision Insurance:
Comprehensive coverage for you and your family.

Matching 401(k) Plan:
Build a strong financial future with our generous matching program.

Flexible Spending Accounts:
Use pre-tax dollars for medical and dependent care expenses.

Tuition Reimbursement:
Grow your career with company-supported educational development.

Paid Time Off:
Enjoy personal time and work-life balance.

Don’t miss out on these incredible benefits—apply today!

Position Overview

As a Café Manager at Corner Market Café, you will lead daily café operations while creating a positive, upbeat, and guest-focused environment for both customers and team members. This position reports directly to the District Manager and requires a minimum commitment of 45 hours per week across six days.

This is a hands-on leadership role responsible for developing, coaching, and inspiring a high-performing team while ensuring operational excellence, food quality, service standards, and financial performance.

Successful Café Managers lead by example, bring strong energy to every shift, and create a culture built on teamwork, accountability, and great guest service.

Key Responsibilities

• Create a welcoming, energetic, and guest-focused café environment every day
• Lead, coach, train, and develop team members to deliver outstanding service and operational excellence
• Build a positive team culture through recognition, communication, accountability, and support
• Recruit and retain friendly, service-oriented team members who align with company culture
• Oversee daily operations including scheduling, inventory, food safety, cash control, and labor management
• Maintain strong store standards for cleanliness, organization, speed, and product quality
• Monitor and manage controllable expenses including labor, waste, and shrink
• Support promotions, sales initiatives, and community engagement efforts with enthusiasm
• Complete administrative tasks, reporting, and documentation accurately and on time
• Model professionalism, positivity, urgency, and strong work ethic during every shift
• Jump into operational tasks as needed including cashiering, food preparation, guest service, and restocking
• Address employee or guest concerns professionally and in alignment with company policy
• Partner with the District Manager to achieve operational, financial, and customer service goals
• Perform additional duties as assigned

Position Requirements

• High school diploma or equivalent experience preferred
• Previous leadership, restaurant, café, convenience retail, or customer service management experience preferred
• Must consent to a criminal background check and drug screening
• ServSafe certification (or ability to obtain) required

Success Factors (What Makes Someone Great in This Role)

A successful Café Manager will:

• Bring positive energy, professionalism, and strong leadership every shift
• Inspire and motivate team members in a fast-paced environment
• Naturally build relationships with guests and employees
• Communicate clearly, confidently, and respectfully
• Lead with urgency while staying calm under pressure
• Hold themselves and others accountable to high standards
• Demonstrate strong organization, multitasking, and decision-making skills
• Take pride in delivering consistent quality, cleanliness, and guest experience
• Create a supportive, fun, and high-performing team environment
• Stay open to feedback, coaching, and continuous improvement

Physical Demands

• Ability to lift 50+ pounds regularly
• Manual dexterity and the ability to use kitchen equipment safely
• Ability to work safely with chemicals and equipment
• Ability to perform repeated actions for extended periods
• Ability to bend, lift, reach, and perform repetitive motions for extended periods
• Ability to stand for long periods in a fast-paced environment

Behavior Expectations

Maintain a positive and professional work atmosphere by acting and communicating in a manner that promotes strong working relationships with customers, coworkers, management, and vendors.

All employees must work successfully with and for others without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran status.

This job description reflects the general duties and responsibilities of the position but is not intended to be an all-inclusive list of job tasks.